A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Customer Propositions and Management
We are currently seeking a high caliber professional to join our department as Assistant Manager, Affluent Propositions.
Principal responsibilities
Assist to develop proposition-related projects or partnership initiatives to enhance segment awareness and expand market share for HNW, affluent, Emerging Affluent and other strategic segmentsCollaborate with different business units to implement proposition initiatives, to ensure the proposition is properly delivered to customers with most optimal approach Assist to roll out acquisition, portfolio and engagement activities to grow the customer base and deepen product penetration to meet the KPIsAssist to review customer on-boarding and anti-attrition journeys in collaboration with key stakeholders to drive effective engagement and stickinessConduct regular competitor analysis and maintain abreast market information for on-going refinement of designated segment propositionsStay on top of compliance requirements in particular sales and marketing-related, competition law and fair value principles to take timely actions to mitigate relevant risk posing to the bank, where applicableStay abreast of regulatory requirements to ensure all customer communications and initiatives are compliance to FIM and related policiesPerform other responsibilities / duties as assigned by respective managerA Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Customer Propositions and Management
We are currently seeking a high caliber professional to join our department as Assistant Manager, Affluent Propositions.
Principal responsibilities
Assist to develop proposition-related projects or partnership initiatives to enhance segment awareness and expand market share for HNW, affluent, Emerging Affluent and other strategic segmentsCollaborate with different business units to implement proposition initiatives, to ensure the proposition is properly delivered to customers with most optimal approach Assist to roll out acquisition, portfolio and engagement activities to grow the customer base and deepen product penetration to meet the KPIsAssist to review customer on-boarding and anti-attrition journeys in collaboration with key stakeholders to drive effective engagement and stickinessConduct regular competitor analysis and maintain abreast market information for on-going refinement of designated segment propositionsStay on top of compliance requirements in particular sales and marketing-related, competition law and fair value principles to take timely actions to mitigate relevant risk posing to the bank, where applicableStay abreast of regulatory requirements to ensure all customer communications and initiatives are compliance to FIM and related policiesPerform other responsibilities / duties as assigned by respective managerUniversity degree in Business Administration, Marketing OR other relevant qualificationsMinimum of 5 years' financial services experienceProficient in PowerPoint presentation and possessing excellent communication skillsCustomer-oriented with strong business acumen and analytical skillsPositive, flexible and self-motivated individual with good project management and interpersonal skillsProficiency in both English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.
University degree in Business Administration, Marketing OR other relevant qualificationsMinimum of 5 years' financial services experienceProficient in PowerPoint presentation and possessing excellent communication skillsCustomer-oriented with strong business acumen and analytical skillsPositive, flexible and self-motivated individual with good project management and interpersonal skillsProficiency in both English and ChineseVisitHang Seng Career Page and sign up with ourTalent Communityto receive the latest information about our career opportunities in Hang Seng Hong Kong.