**Additional Information** **Job Number** 25190779 **Job Category** Housekeeping & Laundry **Location** Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Grand%20Mirage%20Resort%20Port%20Douglas%2C%20168-190%20Port%20Douglas%20Road%2C%20Port%20Douglas%2C%20Queensland%2C%20Australia%2C%204877) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Assistant Laundry Manager – Sheraton Grand Mirage Resort, Port Douglas** Join the team at Sheraton Grand Mirage Resort Port Douglas as our **Assistant Laundry Manager** , supporting the daily operations of our busy Laundry Department and ensuring exceptional quality for our guests. **About the Role** You’ll oversee day-to-day laundry and valet operations, lead and support the team, manage stock levels, ensure machinery safety, and maintain productivity standards. You’ll also step up for the Laundry/Housekeeping Manager as required and help deliver consistent, high-quality linen and uniform services across the resort. **What You’ll Do** + Supervise and support Laundry Attendants across all areas of the department + Maintain safe, efficient operation of all machinery and equipment + Monitor productivity, KPIs, stock levels and chemical usage + Coordinate rostering, task allocation, handovers and team briefings + Resolve guest or internal department requests promptly and professionally + Ensure compliance with WHS, hygiene standards and resort policies + Assist with training, development and performance support for the team + Uphold Marriott service standards and contribute to a positive team culture **About You** + Experience in a laundry, housekeeping or similar supervisory role (hotel experience highly regarded) + Strong communication and leadership skills + Ability to work across all laundry functions and train others + Good computer skills and understanding of productivity or reporting systems + Physically capable of performing laundry duties (lifting, bending, pushing trolleys) + Commitment to safety, quality and exceptional service **Why Join Sheraton?** As part of Marriott International, you’ll enjoy career development opportunities, training, global discounts, and a supportive team environment where you truly belong. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.