Working Location : Shenzhen / Guangzhou

Responsibilities: 

Identify, establish and manage multi-tier relationships across customer and DHL organization to ensure a long-term business partnership and achievement of corporate goalsBuild and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and PartnersLead and manage customer presentations and proposalsEstablish clear understanding of customer expectations and requirements.  Deep dive to understand their business model and develop a customized solution to keep expanding the business by cross-selling.   Require strategic thinking.Provide customer oriented service at all times relating to specific sales and customer expectation issuesPlan & co-ordinate activities and programme to retain and develop sustaining sales revenueWork together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHLKeep current and provide account strategy in line with country level business plans, ensuring profitable revenue growthCo-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHLManage and co-ordinate the agreed account initiatives, activities and programmes to retain and grow ongoing revenue and profit contributionsEstablish and implement a pricing review timetable that ensures improving margins from designated accountsEnsure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too.  Any deviations from this tariff requires management agreement and justification

Requirements:

Degree or above in Logistics/Supply Chain/Business-related5 years or above relevant experience in logistics industry is desirableGood command of both written and spoken English and MandarinStrong negotiation, interpersonal and communication skillsExperience in managing and developing large and complex key accountProficient in PC operations, e.g. MS Excel, PowerPoint & Outlook

Applicants not contacted within six weeks may consider their applications unsuccessful.