Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You support key account teams on a wide variety of activities to meet our strategic growth plan.

How you will contribute

You will:

Support Account Managers to ensure an effectively communicated, coordinated and focused sales effort against key commercial prioritiesNegotiate with applicable account representatives, to build and maintain favorable and effective relationships with customersProvide support for all activities necessary to managing the customer relationship effectively including trade funds, invoicing and claims queries, relevant sales promotions, merchandising, shelf management and national sales programs etc.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Delivering results and problem solvingNegotiation and influencingPlanning and executionAnalytical abilityMicrosoft Word, Excel and PowerPoint

More about this role

What you need to know about this position:

The Assistant Key Accounts Manager will be responsible for developing and maintaining strong relationships with the Shoprite key accounts team. This role will involve managing sales activities, Key Performance indicators, and ensuring internal and external stakeholder cross functional relations / objective achieved timeously.

Job specific requirements:

Account Management:

Claims and promotional management.

Develop and maintain strong relationships internally and externally.

Manage sales activities and assist the NAM / KAM team in closing all objectives successfully.

Manage contracts / NPD listings and price increase pricing agreements with key accounts team.

Ensure customer satisfaction by addressing NAM / KAM / internal stakeholders needs and concerns promptly.

Work with category / shopper / operations team to track shopper and category strategy objectives by region and by Shoprite group banner.

Execute pricing strategy in account and execute pack/price architecture change as required by the NAM / KAM team.

Assist NAM / KAM team in developing account plans.

Managing operational compliance in line with business performance indicators (Cross functionally).

Ensure customer compliance in line with Business processes internally.

Sales Planning:

Assist in developing and implementing sales plans for assigned key accounts.

Assist in setting sales targets and track progress against these goals.

Manage customer and NAM / KAM / cross functional queries.

Ensure audit compliance.

Market Analysis:

Conduct market research to identify trends and opportunities.

Analyze competitor activity and assist NAM / Kam team to develop strategies to differentiate the company's products.

Stay up to date on industry developments and regulations.

Customer reporting knowledge.

Reporting:

Prepare and submit regular sales reports to management.

Provide insights into customer needs and market trends.

Track key performance indicators (KPIs) and identify areas for improvement.

P&L understanding and execution

Knowledge of FMCG industry trends and regulations.

Experience with sales forecasting and budgeting.

Conflict Management

Process Driven

Strong Presentation Skills

Education / Certifications/Experience Required:

Relevant tertiary qualification.

FMCG experience with a minimum of 3 -5 years in Assistant Key Account Management

Effective communication and people skills.

Excellent negotiation and critical thinking skills.

Ability to work independently and as part of a team.

Strong organizational and time management skills.

Strong commercial acumen and understanding of products, retail, margins & account management

Ability to drive innovation, generate unique solutions and embrace innovative ideas.

Performance driven and accountable.

Proficiency in Microsoft Office Suite.

Key Stakeholders:

Kay Account Managers.

Field Sales team.

Human Resources.

Shoprite buying teams, regionally and nationally.

CP&A.

Category Marketing.

Supply Chain.

Revenue Management.

Credit team.

Travel requirements:

Must be willing to travel when required.

Work schedule:

Standard Business Hours

No Relocation support available

Business Unit Summary

Mondelēz International’s Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets.  The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne.  The Business Unit’s Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.  

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Account Management

Sales