About the Role:
We are seeking an experienced and driven Assistant Housekeeping Manager to join our team. In this pivotal role, you will support the Director of Housekeeping in overseeing day-to-day operations, ensuring that the guest experience is seamless, refined, and consistently exceeds expectations. This is a career-defining opportunity for someone passionate about service, operational excellence, and team development.
Key Responsibilities:
Assist in managing the full scope of housekeeping operations, including rooms, public areas, laundry, and back-of-house spaces
Lead, train, and inspire a team of supervisors and room attendants to achieve excellence in cleanliness, efficiency, and guest service
Oversee staff scheduling, productivity, and performance evaluations
Ensure compliance with health, safety, and sanitation standards
Drive initiatives for continuous improvement, sustainability, and guest satisfaction
Support departmental budgeting, cost control, and inventory management
Act as the department lead in the absence of the Housekeeping Manager
Qualifications & Requirements:
3+ years of progressive experience in hotel housekeeping, with at least 1 year in a leadership or assistant management role
Proven ability to lead teams in a high-volume, upscale hospitality environment
Excellent problem-solving, time-management, and decision-making skills
Proficiency in housekeeping systems and property management tools
Strong interpersonal skills with a guest-first mindset
Flexibility to work varied schedules, including weekends and public holidays
What We Offer:
Competitive salary with regular performance reviews
Flexible scheduling and fair work-life balance
Comprehensive training and development opportunities
Supportive, inclusive, and professional team environment
Uniforms and meals provided during shifts
Employee recognition programs and staff events
Discounts on hotel stays, dining, and wellness services
Lead with purpose and help shape the guest experience in a hotel that values excellence, teamwork, and innovation. Together, We Make The Place.