Job details The Assistant General Manager (AGM) provides strategic leadership and day-to-day operational oversight for the hotel. This role is responsible for managing multiple departments-including Front Office, Housekeeping, and Food & Beverage to ensure maximum profitability, high guest satisfaction scores, and compliance with brand standards. The AGM acts as the primary backup to the General Manager and often leads the team in executing tactical goals and maintaining a positive workplace culture. ...
Responsibilities:
Lead daily meetings and supervise department heads to ensure smooth transitions between shifts.
Act as the primary point of escalation for guest complaints, transforming negative experiences into brand loyalty.
Assist in budget preparation, monitor P&L statements, and manage labor costs to meet "flow-through" targets.
Conduct regular property walk-throughs and room inspections to ensure the hotel meets safety, cleanliness, and brand standards.
Recruit, train, and mentor team members, focusing on succession planning and performance management.
Work closely with the sales and revenue teams to maximize Occupancy and Average Daily Rate (ADR).

Working hours: 8:00 AM - 5:00 PM

Skills:
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
Previous experience as a General Manager or Assistant General Manager is considered a plus.
Experience with Property Management Systems (PMS) and other relevant hospitality software.
A solid understanding of sales and marketing principles, including digital marketing and online reputation management.
Ability to speak a second or multiple languages considered a plus but not required.

Education:
Bachelors

Experience:
1-4 years

Qualifications:
Strong understanding of financial reports, budgeting, and revenue management.
Excellent analytical and problem-solving skills to handle a wide range of operational and guest-related issues.
Exceptional verbal and written communication skills for interacting with guests, staff, vendors, and stakeholders.
Ability to read, write, and understand English.


If you're an experienced hospitality professional with a passion for creating exceptional guest experiences, we encourage you to apply now! Or, send your resume to jordandevere@spherion.com.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow more The Assistant General Manager (AGM) provides strategic leadership and day-to-day operational oversight for the hotel. This role is responsible for managing multiple departments-including Front Office, Housekeeping, and Food & Beverage to ensure maximum profitability, high guest satisfaction scores, and compliance with brand standards. The AGM acts as the primary backup to the General Manager and often leads the team in executing tactical goals and maintaining a positive workplace culture.

Responsibilities:
Lead daily meetings and supervise department heads to ensure smooth transitions between shifts.
Act as the primary point of escalation for guest complaints, transforming negative experiences into brand loyalty.
Assist in budget preparation, monitor P&L statements, and manage labor costs to meet "flow-through" targets.
Conduct regular property walk-throughs and room inspections to ensure the hotel meets safety, cleanliness, and brand standards.
Recruit, train, and mentor team members, focusing on succession planning and performance management.
Work closely with the sales and revenue teams to maximize Occupancy and Average Daily Rate (ADR).
... Working hours: 8:00 AM - 5:00 PM

Skills:
A Bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
Previous experience as a General Manager or Assistant General Manager is considered a plus.
Experience with Property Management Systems (PMS) and other relevant hospitality software.
A solid understanding of sales and marketing principles, including digital marketing and online reputation management.
Ability to speak a second or multiple languages considered a plus but not required.

Education:
Bachelors

Experience:
1-4 years

Qualifications:
Strong understanding of financial reports, budgeting, and revenue management.
Excellent analytical and problem-solving skills to handle a wide range of operational and guest-related issues.
Exceptional verbal and written communication skills for interacting with guests, staff, vendors, and stakeholders.
Ability to read, write, and understand English.


If you're an experienced hospitality professional with a passion for creating exceptional guest experiences, we encourage you to apply now! Or, send your resume to jordandevere@spherion.com.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Show lessShow morekey responsibilities

Lead daily meetings and supervise department heads to ensure smooth transitions between shifts.Act as the primary point of escalation for guest complaints, transforming negative experiences into brand loyalty.Assist in budget preparation, monitor P&L statements, and manage labor costs to meet "flow-through" targets.Conduct regular property walk-throughs and room inspections to ensure the hotel meets safety, cleanliness, and brand standards.Recruit, train, and mentor team members, focusing on succession planning and performance management.Work closely with the sales and revenue teams to maximize Occupancy and Average Daily Rate (ADR).

experience

1-4 years

skills

A Bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred. Previous experience as a General Manager or Assistant General Manager is considered a plus.Experience with Property Management Systems (PMS) and other relevant hospitality software.A solid understanding of sales and marketing principles, including digital marketing and online reputation management.Ability to speak a second or multiple languages considered a plus but not required.

qualifications

Strong understanding of financial reports, budgeting, and revenue management.Excellent analytical and problem-solving skills to handle a wide range of operational and guest-related issues.Exceptional verbal and written communication skills for interacting with guests, staff, vendors, and stakeholders.Ability to read, write, and understand English.

education

Bachelors

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