A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job DescriptionYou will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the groups & events by driving the business results. As Assistant Manager of groups and events you will be involved in event sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.
Financial and Revenue Responsibilities
The Asst Manager ,Groups & Events will be the main point of contact for the client and the entire event operation (including banquet, accounting, technical, audio visual, rooms division and kitchen).To communicate effectively with all department within the hotel involved in carrying out the needs of a group / event.To coordinate with other departments the needs of a group / event which will directly affect that department (i.e. amenities, arrival/departure time, deliveries, and special meal requirements).To maintain the policies set forth in the group sales contract (i.e. deposits, cut off dates, attrition, rooming lists, billing instructions).To coordinate the sales efforts between events department and catering to ensure proper utilization of function space to yield maximum revenues.To have an excellent knowledge of hotel facilities, capacities and dimensions of meeting rooms.The ability to negotiate & achieve maximum revenue/profit potential while satisfying client needs.The ability to develop creative and attractive menu presentations for potential clients.To conduct tours of the property with meeting planner and potential clients.Demonstrate a very good working knowledge of SOP’s, standard set-ups, floor plans and menus.To ensure all information in Opera PMS is accurate including client data, activities and events.To be familiar with Banquet service standards to better sell the facilities of the Hotel.Check function room set up prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotel standards.Responsible to handle all type of events including Corporate Events, Social Events, Launch eventsResponsible to handle any other tasks assigned in the department which are outside the current responsibilities based on business requirement.Demonstrate dedication and commitment to the role.Coach Co-Ordinators, Executives and Trainees (where applicable)
Administration
Preparation of BEO’s, Group Information Sheets, Event Amendments and other documentation.Complete necessary paperwork, upload contracts, follow up on payments.Prepare and issue Banquet event ordersLiaise with operating department heads on issues of quality standards, in order to continuously meet and exceed guests expectations
Qualifications
• Bachelor's degree in any related field
• At least one year experience in hotel groups and events
• Experience in luxury hotel brands
• Passionate seller and excellent communication skills
• Ability to influence and persuade with excellent negotiation skills