Job Summary:

Venue: O2 Academy Leicester    

Company: Academy Music Group  

Location: Leicester        

Reports to: General manager  

Working hours: Full-time   
Job type: Permanent

Role  
 
The assistant general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Leicester and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.  
 
Our team  
 
O2 Academy Leicester is an established and thriving two-room venue, where our shows, club nights and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.  
 
About you  

Experience in the live entertainment industry, clubs or venue managementProven track record in duty managing events in the live entertainment or club sector  Knowledge of health and safety regulations and licensing  Strong communication and diplomacy skills  Proficient in Microsoft Office packagesAn understanding of booking and promotion of live music and club events  

 
What we need  

Strong client and customer service experience  Demonstrable leadership and motivation of others  Passionate and enthusiastic for the live events industry  Flexibility to work irregular hours (weekends/evenings/public holidays)  Willingness to build positive working relationships  A proactive organiser in problem-solving who can negotiate solutions  

What you’ll be doing  

Work collaboratively with the venue team, Leicester Services Partnership and University of Leicester Students’ Union, local authority and Company head officeDuty manage events and programming to the highest standard  Act as a point of contact and venue liaison for all contracted events and touring partiesMaximise the events diary with the general manager  Maintain first-rate relationships with clients and partners  Track and review cost estimates and expensesContribute to the Company business objectives and commercial targets  Liaise with outsourced contractors and service providers  Ensure all paperwork and reporting is completed and professionally retained  Assist the general manager in all licencing administration and risk assessment Adhere to all existing and new health and safety legislationComply with all Company guidelines and working practices  Ensure the venue is maintained to the highest standards  Communicate any building or department issues to the general manager  Line management and training of team members as required  Support the general manager in their dutiesTo publicly represent the venue and Company in a professional manner  

Equal opportunities 

We are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. 
 
Reality check 
 
While this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role. 
 
Our company 
 
Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.  

AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management. 

APPLICATION DEADLINE: Wednesday 24th September 2025. We reserve the right to close applications at any time so encourage early application where possible.

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