Job Summary:

Venue: O2 Academy Liverpool

Company: Academy Music Group

Location: Liverpool

Reports to: General manager

Working Hours: Full time

Role

The assistant general manager is an integral position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Academy Liverpool and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.

Our team

O2 Academy Liverpool is one of the city’s leading landmark live entertainment venues, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.

About you

Experience in the live entertainment industry or venue managementProven track record in duty managing events in the entertainment or club sectorKnowledge of health and safety regulations and licensingStrong communication and diplomacy skillsProficient in Microsoft Office packagesAn understanding of booking and promotion of live events

What we need

Strong client and customer service experienceDemonstrable leadership and motivation of othersPassionate and enthusiastic for the live events industryFlexibility to work irregular hours (weekends/evenings/public holidays)Willingness to build positive working relationshipsA proactive organiser in problem-solving who can negotiate solutions

What you’ll be doing

Duty manage events and programming to the highest standardWork collaboratively with the venue team, local authority and Company head officeAct as a point of contact and venue liaison for all contracted events and touring partiesMaximise the events diary with the general managerMaintain first-rate relationships with clients and partnersTrack and review cost estimates and expensesContribute to the Company business objectives and commercial targetsLiaise with outsourced contractors and service providersEnsure all paperwork and reporting is completed and professionally retainedAssist the general manager in all licencing administration and risk assessmentAdhere to all existing and new health and safety legislationComply with all Company guidelines and working practicesEnsure the venue is maintained to the highest standardsCommunicate any building or department issues to the general managerLine management and training of team members as requiredSupport the general manager in their dutiesTo publicly represent the venue and Company in a professional manner

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.

AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

APPLICATION DEADLINE: Monday 18th August 2025. We reserve the right to close applications at any time.

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