The beautiful Hilton Hawaiian Village Waikiki Beach is looking for its next Assistant Food and Beverage Director!
Located on 22 acres along Waikiki’s widest stretch of beach you will find the iconic Hilton Hawaiian Village Waikiki Beach Resort where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may use. In addition, the property offers a free meal while on shift and free parking. We know that you will love being a part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
The ideal candidate will possess the following:
Minimum 10 years of experience in food and beverage operations
At least 5 years of experience as a senior manager or director in food and beverage
Deep understanding of banquet and restaurant operations
Strong beverage and liquor knowledge
Proven experience working with unions and managing unionized teams
Demonstrated ability to manage managers and other leadership staff effectively
Strong business acumen with responsibility for budgets, forecasting, and P&L management
Proven track record of elevating and maintaining exceptional guest experiences
Excellent collaboration skills, working seamlessly with other hotel departments and teams
Experience mentoring, coaching, and developing managers and future leaders
Ability to enforce standards, correct performance issues, and hold team members accountable
Strong leadership presence with excellent communication and interpersonal skills
Adaptability and problem-solving skills suited for a fast-paced, dynamic environment
Schedule: varied to include nights, weekends and holidays
Salary: $118,000 - $128,000
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
An Assistant Director of Food and Beverage is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As Assistant Director of Food and Beverage you will be responsible for supporting the leadership and operational management of the Banquets and Beverage departments within a high-volume, high-end hotel or resort. This role ensures seamless execution of banquet events and beverage services, maintaining the highest standards of quality and guest satisfaction. The Assistant Director collaborates closely with department heads, manages staff performance, and drives operational efficiency to achieve financial targets while elevating the overall guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
Oversee daily operations of the Banquets and Beverage departments, ensuring smooth and efficient service delivery
Manage staffing levels, schedules, and training for food and beverage department
Collaborate with culinary and other hotel departments to ensure cohesive guest experiences
Enforce compliance with health, safety, and licensing regulations related to food and beverage service
Mentor and coach managers and supervisors within the departments to enhance leadership skills
Address and resolve guest service issues promptly and professionally
Analyze financial performance, including budgeting, forecasting, and cost control measures
Assist with the development, implementation and maintenance of department service guidelines and standards
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Act in absence of the Director, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-MM4