JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

This position is responsible for overall FM service for BKK General Office P&G in keeping with P&G’s cultural and company requirements by behaving as a JLL professional Assistant facility manager. The responsibility includes below

Site Operations ManagementPeople ManagementClient Management Contracts and Finance ManagementHealth and Safety Management

Being support to FM leading on-site operations

Oversee the day-to-day facilities management activities for BangkokUnderstand the services required at site, properly allocate day-to-day tasks to site FM team, directly manage services. Required day-to-day facilities management activities are as below but not limited to:Security Reception serviceMail center managementFinance related managementEX (Employee Experience) programHelpdeskOccupancy planningMeeting ServiceKey equipment maintenanceEmergency responseHousekeeping servicesHandyman servicesFixed Asset managementProject managementOther office services

Implement building procedures and performance measures, and ensure that they are maintained at all timeBoost on-site operations by promoting best practices and creating better processesPromote Initiative/Idea sharing and create opportunities for wider collaboration in the account and companyDefine the team’s delivery objectives with reference to the Master Agreement & requirements of the client and site.Ensure that CLUSTER Lead / Regional subject matter experts are informed immediately of any critical performance incidents on site and support them in performing the follow-up actions and communications.Ensure critical & key performance measurements & achieve targets such as employee satisfaction survey, reporting requirements defined in MSA, implementation of best practice/agreed cost savings initiatives, site budgets/forecast accuracy, HS&E Audits

Promoting teamwork across the board

Support our team’s growth and development through effective training and coaching sessions leveraging company/external programs.Promote a culture that upholds the “I am JLL” core behaviors and fosters teamwork, cooperation and performance excellence.Ensure that the team is constantly motivated, and that trust and work ethics prevail among members.Provide regular feedback on the overall performance of the delivery team both to Jones Lang LaSalle Account Management & the client representatives.Work towards individual as well as team targets, monitor and manages individual performance.

Winning clients’ trust

Establish/Strengthen credible relationships with P&G WPS/key clients in Business Unit (BU).Interact on a regular basis with P&G WPS/key clients in BU to sustain healthy relationships.Be the go-to person for any facilities-related concerns for P&G WPS/key clients in BU.Be proactive and engaging, and make sure that the clients’ expectations are met each and every time.

Keeping an eye on budget and contracts

Ensure that all contracts defined in global MSA/site SOPs are implemented with excellence at site and performance managed working closely with regional team.Take care of the site’s financial operations coordinating with vendors and suppliers, make sure that they deliver quality work practices according to the contract, and at the right cost.Work with regional sourcing team to implement regional/global sourcing strategies.Identify potential outside of contract service if any, work with regional team and clients for necessary process migration in an appropriate manner.Support non-FM activities handled by JLL other departments at site to ensure they can provide their agreed service.Ensure that all sites meet all financial targets and control requirements, provide standard regular reporting as required.

Ensure H&SE workplace for clients and our staffs

Ensure that all site’s activities meet all legal and client required Health &Safety regulations.Ensure that all JLL and contracted staffs are working in compliance with H&S regulations.Support client’s HS&E program for office by working with client’s HS&E program owners closely.

Ensure completion of all required audits and achieve targets at Bangkok GO, inform clients as needed in an appropriate manner.

Location:

On-site –Bangkok, THA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.