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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for an Assistant Facilities Manager for our Integrated Facilities Management business line.

Role Purpose

An exciting opportunity has arisen for an Assistant Facilities Manager. The Assistant Facilities Manager will assist the Senior Facilities Manager in leading a team or vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site point of contact for key stakeholders and/or clients in the absence of the Facilities Manager. Responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

What this job involves

People Management

Help manage and coach team members & vendorsAssist in developing and sustaining a high-quality, well-motivated teamEnsure high staff morale, trust and work ethicsActively support an environment that promotes teamwork, cooperation and performance excellence within the teamAssist in mentoring and enabling Training & Development of team members

Client/Stakeholder Management

Deliver excellent customer service to meet on-site clients' expectationsBuild and develop effective relationships with key stakeholders and/or clients and be comfortable working across all levelsMonitor procedures to ensure clients' expectations are conveyed and addressed

Procurement & Vendor Management

Support vendors including hard and soft skills to deliver services on time and within budgetSupport vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

Contracts Management

Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of EthicsSupport monitoring contract expiry and initiate re-procurement if neededContinually assess contracts to ensure best value delivered to clients

Finance Management / Cost Control / Profitability

Assist in ensuring that site financial operations meet targets and control requirementsAssist and monitor financial processes to ensure accounts payable procedures are followed at all times

Health & Safety Management

Implement and manage safety procedures to ensure provision of a safe working environmentEnsure compliance with statutory regulations on fire, health and safety standards

Site Operations Management

Implement Industry Best Practice operationsAssist and monitor to ensure all building procedures and performance measures are maintained at all timesEnsure all Critical Environment (CEM) requirements are metSeek ways to reduce costs and improve operational standards

Risk Management

Assist in implementing and managing a property risk management programSupport implementation and monitoring of disaster recovery and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures and strategies

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

Experience in facilities, property management, hospitality or related fieldAbility to demonstrate knowledge of local health and occupational safety requirementsExperience in dealing with critical facilities and vendor management for specialized servicesAbility to demonstrate proven capacity to understand and interpret commercial contractsExtensive experience in budget management and financial analysisAbility to demonstrate superior people management skillsStrong communication skills

Some duties of the role may fall outside of the responsibilities listed in the job description.

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Stiamo cercando una figura di Assistant Facilities Manager per la nostra linea di business Integrated Facilities Management.

Scopo del Ruolo

Si è presentata un'entusiasmante opportunità per una posizione di Assistant Facilities Manager. La figura ricercata supporterà il Senior Facilities Manager nella gestione di un team o gruppo di fornitori per gestire la consegna tattica per la proprietà/struttura assegnata, e sarà il punto di contatto in loco per gli stakeholder chiave e/o i clienti in assenza del Facilities Manager. Le responsabilità includeranno budget del sito, contabilità e finanza, manutenzione e operazioni, servizi contrattuali, acquisto di materiali, attrezzature e forniture, servizi di occupancy e helpdesk.

Cosa comporta questo lavoro

Gestione del Personale

Supportare la gestione e il coaching di membri del team e fornitoriAssistere nello sviluppo e mantenimento di un team di alta qualità e ben motivatoGarantire alto morale del personale, fiducia ed etica lavorativaSupportare attivamente un ambiente che promuova teamwork, cooperazione ed eccellenza nelle performance all'interno del teamAssistere nel mentoring e nell'abilitazione di Formazione e Sviluppo dei membri del team

Gestione Clienti/Stakeholder

Fornire eccellente servizio clienti per soddisfare le aspettative dei clienti in locoCostruire e sviluppare relazioni efficaci con stakeholder chiave e/o clienti ed essere a proprio agio nel lavorare a tutti i livelliMonitorare le procedure per garantire che le aspettative dei clienti siano comunicate e affrontate

Procurement e Gestione Fornitori

Supportare i fornitori includendo competenze hard e soft per consegnare servizi nei tempi e nel budgetSupportare i processi di procurement dei fornitori in accordo con le linee guida di procurement del cliente concordate oltre alle best practice di procurement di Jones Lang LaSalle

Gestione Contratti

Garantire che tutti i contratti siano consegnati professionalmente al giusto costo e in linea con il Codice Etico di Jones Lang LaSalleSupportare il monitoraggio della scadenza dei contratti e avviare ri-procurement se necessarioValutare continuamente i contratti per garantire il miglior valore consegnato ai clienti

Gestione Finanziaria / Controllo Costi / Redditività

Assistere nel garantire che le operazioni finanziarie del sito incontrino target e requisiti di controlloAssistere e monitorare i processi finanziari per garantire che le procedure di conti passivi siano seguite sempre

Gestione Salute e Sicurezza

Implementare e gestire procedure di sicurezza per garantire la fornitura di un ambiente di lavoro sicuroGarantire conformità con regolamentazioni statutarie su standard antincendio, salute e sicurezza

Gestione Operazioni del Sito

Implementare operazioni di Industry Best PracticeAssistere e monitorare per garantire che tutte le procedure dell'edificio e le misure di performance siano mantenute sempreGarantire che tutti i requisiti di Critical Environment (CEM) siano soddisfattiCercare modi per ridurre i costi e migliorare gli standard operativi

Gestione del Rischio

Assistere nell'implementazione e gestione di un programma di gestione del rischio immobiliareSupportare l'implementazione e il monitoraggio di piani di disaster recovery e continuità aziendaleSeguire procedure di escalation stabilite e procedure di reporting degli incidentiAderire alla condotta aziendale di Jones Lang LaSalle garantendo conformità con le linee guida, procedure e strategie dell'azienda

Ti riconosci in questa descrizione? Per candidarti devi essere in grado di dimostrare le seguenti competenze ed esperienze:

Esperienza in facilities, gestione immobiliare, ospitalità o campo correlatoCapacità di dimostrare conoscenza dei requisiti locali di salute e sicurezza occupazionaleEsperienza nel trattare con strutture critiche e gestione fornitori per servizi specializzatiCapacità di dimostrare comprovata capacità di comprendere e interpretare contratti commercialiAmpia esperienza in gestione budget e analisi finanziariaCapacità di dimostrare superiori competenze di gestione del personaleForti competenze comunicative

Alcuni compiti del ruolo potrebbero ricadere al di fuori delle responsabilità elencate nella descrizione del lavoro.

 

#LI-FT1

Location:

On-site –Milano, ITA

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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