JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Profile: 

Act as single point of contact for IFM business function, providing leadership to JLL account-based management and service delivery teams across your assigned city. 

Collaborate with facilities leadership team to establish delivery strategies and annual goals for IFM function, aligning with global, regional, and local client objectives 

Develop and maintain detailed understanding of client business requirements while managing relationships with key facility stakeholders and function leads 

Lead implementation of "raising the bar" initiatives to continuously improve customer experience through IFM function customer touchpoints 

Establish robust business governance processes including conducting regular business reviews with facility leadership for IFM function performance 

Operate as business manager responsible for overall budget management covering operational and capital budgets for assigned city. 

Drive achievement of agreed business targets including revenue, expenses, budget management, debtor targets, savings targets, and KPI performance. 

Required Qualifications: 

Bachelor's degree or More. 

Minimum 10 years of experience in corporate environment with proven ability to function as business leader 

Strong analytical skills with proven ability to solve problems using objective approach 

Good leadership skills with demonstrated ability to manage large teams 

Strong interpersonal skills with ability to build and nurture stakeholder relationships 

Good communication and client relationship management skills 

Ability to adapt and perform under pressure while meeting business targets and objectives. 

Preferred Qualifications: 

Exposure and experience dealing with multinational corporate organizations 

Experience managing business P&L and financial accountability 

Background in facilities management or real estate services industry 

Experience with continuous improvement methodologies and best practice implementation 

Familiarity with budget management and financial reporting for facility operations 

Track record of achieving revenue targets and cost optimization in service delivery environments. 

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.