JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Facility Manager will report to the appropriate Facilities Manager(FM)/Senior Facilities Manager (SFM). In this capacity, the job holder will be responsible for the relevant part of service delivery, which will be measured by contractual Key Performance Indicators and Service Level Agreements. 

Assistant Facility Manager must assist FM/SFM in the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the Facilities team (e.g. service providers, contractors, signing contracts, preparing commercial proposals etc) to achieve the goals. 

The job holder is fully accountable for the cost optimization and for assisting FM/SFM in forecast accuracy. 

The Assistant Facility Manager is responsible for representing JLL in the local and regional business and IFM and Real Estate community in order to promote Jones Lang LaSalle’s reputation  

The Assistant Facility Manager will have experience working in a dynamic and fast paced environment with attention to detail, high sense of urgency and the drive to hold the team accountable for results. 

Implement and maintain an Incident and Injury Free Culture within the site including all direct reports and subcontractors. 

Drive adherence to environmental compliance, waste disposal and all Safety programs. Work with contractors to receive all necessary documents to comply with Environmental and Safety norms  

Gain the high level of Client’s and customers’ satisfaction proved with the results of respective surveys.  

Maintain role as primary contact for service requests generated by the client’s staff.  Proactively together with FM/SFM meet with Client’s local Management on scheduled basis (weekly operational meeting, bi-weekly meetings with MOM to be issued).  Communicate regularly with the client’s Management and staff, providing necessary support and information on the status of all areas under his management.  

Assist the FM/SFM with the budget documentation/forecast and administer the works to ensure budget compliance. Ensure spending is as per quarterly/monthly forecast and oversees all accruals, re-classes, invoices, etc 

In conjunction with FM/SFM,  AFM has to prepare all service contracts to assure high quality and cost effective services.  Assemble and analyse contract bids, submit recommendations and prepare the standard form contract agreement for the Facility Manager for execution. Participate in group wide bid processes as appropriate.  

Contract for services as described within the operating budget, management plan and/or management services agreement. 

Ensure efficiency and proper records of  On Demand purchases and repairs 

Ensure proper tickets management 

Ensure timely reporting 

Ensure accurate and timely reporting of equipment and systems’ malfunctions and near-misses in both Client’s and JLL’s reporting tools. 

Ensure timely monthly reporting as per contract/internal JLL requirements 

Resolve emergencies as fast as possible in a professional way. 

Know, understand and set an example relative to the policies within JLL 

Upload and keep updated share point documents.  

Compliance with service provision as detailed in the contract  

Compliance with the Environmental, Health and Safety responsibilities. 

High Customer Satisfaction rating as measured in regular surveys. 

Compliance with Best Practice documentation. 

Pursue continuous quality improvement and savings 

Ensure excellent Client Security Audit results 

Excellent organisational skills required. 

Strong interpersonal skills with training experience to guide multifunctional teams. 

Excellent PC skills, proficient in Microsoft Word and Excel. 

Interest in continuous improvement and development of new technologies. 

Demonstrated ability to work with, Excel, Power point 

Customer Focus 

Problem Solving 

Process Management  

Priority Setting 

Drive for Results  

3-5 years’ experience working in a Facilities Environment  

Demonstrated Contract Management experience, understanding of vendors management, payment process, basic understanding of budgeting, expense tracking 

People Management 

University Degree 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.