JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

About The Job

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What The Job Involves

People Management

Help manage and coach team

Assist in developing and sustain a high-quality well motivated team

Ensure high staff morale, trust and work ethics

Actively support an environment that supports teamwork, co-operation and performance excellence within team

Assist in mentoring and enabling Training & Development of team members

Client/Stakeholder Management

Deliver excellent customer service to meet on-site client’s expectations

Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels

Monitor procedures to ensure client’s expectations are conveyed and worked upon

Procurement & Vendor Management

Support vendors including hard and soft skills to deliver services on time and within budget

Support vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices

Chair vender monthly KPI meetings and fall out actions

Contracts Management

Ensure that all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of Ethics

Support in monitoring expiry of contracts and initiate re-procurement if needed

Continually assess contracts to ensure best value delivered to the client

Finance Management / Cost Control / Profitability

Assist in ensuring that the site’s financial operations are meeting targets and control requirements

Assist and monitor financial processes to ensure account payable procedures are followed at all times

Health & Safety Management

Implement and manage safety procedures to ensure the provision of a safe working environment

Ensure compliance with statutory regulations on fire, health and safety standards

Act as ambassador for the JLL SAFER initiative

Site Operations Management

Implement Industry Best Practice operations

Support Country Facilities Manager and the EMEA portfolio

Assist and monitor to ensure all building procedures and performance measures are always maintained

Ensure all Critical Environment (CEM) requirements are met

Seek ways to reduce costs and improve operational standards

Conduct site inspections, assessments, regular audits and carry out safety procedures as well as all building procedures and performance measures.

Risk Management

Assist in the implementation and management of a property risk management program

Support the implementation and monitoring of disaster recovering and business continuity plans

Follow established escalation procedures and incident reporting procedures

Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Skills & Experience

Minimum 2 years of experience in facilities management

Experienced in facilities, property management, hospitality or related field

Able to demonstrate knowledge of local health and occupational safety requirements

Experienced in dealing with critical facilities and vendor management for specialized services

Experienced in budget management and financial analysis

Strong communicator with the confidence to communicate at all levels.

You are keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise

You work collaboratively as part of a team to solve problems with professionalism and service focused approach

You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service

You strive for excellence in what you do and share ideas for improvement

You are familiar with computer equipment and programs (Word, Excel and Outlook)

You are adaptable to work to requests and projects that may vary from day to day

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.