JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

Providing onsite support

You will be responsible for the planning, the execution and the monitoring of the Facility Management Systems. You will ensure Best Practices in terms of Standard Operating Procedures are adhered to, and that the Services performed by our accredited Vendors meets the customer expectations. You will lead a proactive team; one that carries out Floor Walks and investigates Customer Complaints. You will develop a Continuous Improvement ethos within the team with regards to moving Corrigo away from being a reactive tool to becoming more of a proactive tool.

You’ll also be coordinating with colleagues in Hard Services as well as our Soft Services Vendors. Reporting will be a daily responsibility, both documented and verbal. Develop and implement preventive maintenance programs for building systems and equipment. Manage day-to-day operations of the facilities as such budget management, maintenance management, compliance and safety, vendor management, project management and client engagement.

Where can processes be improved?  How can we save costs?  These are questions that will be at the forefront of the team’s thinking.  You, too will have eye for detail in all aspects of the facility, Lead/participate in maintenance of standard processes and new process releases and provide coaching.

Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.

Making everyone safe and risk-free

Do you value workplace cleanliness, safety and quality? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by directing, monitoring and improving the delivery of the Hard and Soft Services into the workplace. You will be daily hands-on with a great ‘eye-for-detail’. Your communication skills, both written and verbal will be succinct and clear, accurate and timely. You will be responsible for the overall site walk-through, quality audits and resulting benchmarking of standards. Additional responsibilities will include Physical Inventories, Site Based Meetings, Performance Reviews and the coordination of SME support activities.

At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures and comply with the firm’s guidelines and strategies.

Sound like you? To apply, you need to be a:

Passion for service

Do you have a prior work or internship experience in Facilities/Property Management, Project and Vendor management or other related fields? Are you knowledgeable in the local health and safety protocols and how they are enacted within our workplace environment? Are you flexible, proactive and organized? If yes; you are what we’re looking for!

Team player

JLL’s unmatched excellence is only made possible by team work—a core value we want you to possess. As the Facility Manager, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours, is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver excellent services. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.

Role Competencies:

Competency 1: Eye For Detail in all aspects of the facility

Competency 2: People Leader and Services Manager

Competency 3: Innovative and optimistic

Competency 4: Report Consolidation and Presentation

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.