Job description / Role Job Type
Full Time Job Location
Egypt Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Administration & Secretarial Company Industry
Travel, Hotel & Tourism Company description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description Assist the housekeeping manager in identifying the daily distribution of tasks and weekly leaves, taking into account the occupancy rates, banquets, and workload. Organize the operations to be carried out by the floor attendants and housekeeping supervisors. Inspect all hotel areas and report accordingly to the housekeeping manager. Regularly monitor the work carried out by employees and ensure that each shift is handed over in a complete manner. Maintain continuous contact with departments such as the front office, technical department, and food and beverage department. Check all VIP rooms. Manage storage areas. Substitute the executive housekeeper in his or her absence and attend or manage the necessary meetings. Ensure that the department serves guests in a friendly manner and delivers good services. Ensure that housekeeping personnel comply with the hotel's procedures and rules. Retain employees through training. Ensure that the lost and found procedures are implemented and, when necessary, distribute the items. Monitor and organize the weekly, monthly, and annual detailed cleaning schedules. Organize internal communication meetings with employees daily and when needed. Report locations that need maintenance and repairs to the executive housekeeper. Monitor the use of equipment and deliver necessary training. Participate as a member of the emergency response team. Ensure that all activities and purchased equipment and belongings do not harm the environment. Participate in activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary training. Promote minimum consumption of resources currently used, such as paper and printed materials. Implement necessary warnings and departmental training to save energy within the facility. Carry out responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects, and lead staff in these efforts. Ensure chemicals are carried, stored, and used safely and in accordance with laws, controlling and reducing chemical pollution. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Perform all other duties assigned by managers and hotel management not specified in the job description. Qualifications Education: At least a high school or vocational diploma. Experience: At least 5 years of experience in the industry in addition to theoretical education. Foreign language: Intermediate level proficiency. Courses and training: Prior attendance in courses and seminars in the related field. Computer literacy: Proficient in MS Office applications and housekeeping software programs. Skills: Knowledge and implementation of a full range of services and products in the related field. Awareness of other departments and processes that are affected. Expected to acquire expertise and long-term experience through technical training concerning methods, advanced techniques, special equipment, and work processes. Has excellent command of guest profiles and trains the team on how to address guests effectively. Additional information

Your team and working environment:
In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.

Our commitment to diversity & inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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