Job description / Role Job Type
Full Time Job Location
Jordan Nationality
Any Nationality Salary
Not Specified Gender
Not Specified Arabic Fluency
Not Specified Job Function
Catering, Food Services & Restaurants Company Industry
Travel, Hotel & Tourism Company description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, join us and become a Heartistu00ae.

Job description

The assistant events manager is responsible for working to achieve the strategic goals of the hotel, specifically in banquet sales. Sales segments can be sub-categorized into corporate and weddings. He or she will also support and service group files handed over from sales. This position is also responsible to follow through on all matters pertaining to events and functions in the hotel.

Primary responsibilities

Achieves both individual and team revenue as well as profit goals as per budget and forecast

Achieves sales objectives and measurable goals set by management in terms of revenue as well as other financial KPIs based on budget. Proactive development of new businesses for key accounts and special events, working closely with the room sales team. Establishes close working relationships with existing guests. Understands the needs of the ever-changing market. Strong conversion in corporate/wedding enquiries. Presents hotel's products and offerings to guests. Efficient negotiation and upselling to maximize revenue. Maximises experience and revenue of conference groups staying in the hotel (for conference services role). Ability to innovate with the hotel offerings and creative selling for banquet venues.

Focuses on meeting planner/guest experience

Ensures the accuracy of bookings, event requirements, and BEO at all times. Familiarises with the house system (Opera, Table Management System & Social Tables). Timeliness in responding to enquiries from various platforms. Uses a Heartistu00ae approach - make the guests feel welcome, feel heart-warmed, feel incredible, and belong. Focuses on the client experience and is present pre and post events.

Delivery of a successful event

Effective communication among colleagues (inter departments) in a timely manner. Evaluates guest satisfaction and encourages continuous work improvement. Maintains a good working relationship with external suppliers.

Contributing to the goal

Cross selling of hotel guest rooms, banquet, spas, florist and any revenue generating sources to support the hotel's achievement of its overall revenue goal. Active participation in departmental meetings and trainings. Identifies and proposes improvement on quality of F&B experiences wherever necessary. Contributes to the hotel's CSR efforts by supporting the Planet 21 program. Upholds the Accor values in the work nature, increasing stakeholders' interest. Performs any other duties and responsibilities that may be assigned. Qualifications Preferably bachelor's degree in hospitality management or a related field. 2 years of experience in wedding and social event or a related role in the hotel or hospitality industry. Excellent communication, organizational, and negotiation skills. Ability to manage multiple events and prioritize tasks efficiently. Strong attention to detail and ability to work under pressure. High integrity and work ethic. Flexible to work extra hours. About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Apply Now