**Description:** **Job Purpose:** Assistant Director of Food & Beverage of The Standard, Bangkok Mahanakhon is responsible to support for the overall success of the hotel’s food and beverage outlets. Areas of responsibility include signature restaurants, specialty restaurants, in-room dining, meeting and events space, pool area as well as all bars and tea salon. Responsible for the results of guest satisfaction, financial performance, colleagues, health and safety. To ensure a positive and professional working environment throughout the department whilst influencing members through demonstrating technical skills, sharing knowledge and upholding all department and hotel standards. Assistant Director of Food & Beverage will be required to conduct duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained. **Duties and Responsibilities:** + Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. + Reviews financial reports and statements to determine how Food and Beverage is performing against budget. + Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. + Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance. + Establishes challenging, realistic, and obtainable goals to guide operation and performance. + Strives to improve service performance. + Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. + Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. + Focuses on maintaining profit margins without compromising guest or employee satisfaction. + Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. + Encourages and builds mutual trust, respect, and cooperation among team members. + Achieves and exceeds goals including performance goals, budget goals, team goals, etc. + Serves as a role model to demonstrate appropriate behaviors. + Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. + Brings issues to the attention of Human Resources as necessary. + Ensures employees are treated fairly and equitably. + Coaches team by providing specific feedback to improve performance. **Other Responsibilities:** · Ensure a service-oriented culture focusing on guests’ needs. · Be well versed in the hotel’s fire and life safety emergency procedures. · Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP). · Build strong working relationships with other hotel departments. · Attend meetings with senior management to discuss future business strategies and review ongoing action plans and progress. · Maintain the highest standard of personal appearance and cleanliness. · Perform other duties assigned by the management. **Qualifications, Knowledge and Skills:** · TableCheck, Infrasys and other point of sales systems · Impeccablereading, writing and oral proficiency in English language communication · Strong leadership, interpersonal and training skill · Acts as role model to demonstrate appropriate behaviors · Up to date with market trends · Good communication and customer contact skills · Luxury service oriented with an eye for detail · Ability to work well in stressful and high-pressure situations · A team player and self-starter **Qualifications:** **Job Purpose:** Assistant Director of Food & Beverage of The Standard, Bangkok Mahanakhon is responsible to support for the overall success of the hotel’s food and beverage outlets. Areas of responsibility include signature restaurants, specialty restaurants, in-room dining, meeting and events space, pool area as well as all bars and tea salon. Responsible for the results of guest satisfaction, financial performance, colleagues, health and safety. To ensure a positive and professional working environment throughout the department whilst influencing members through demonstrating technical skills, sharing knowledge and upholding all department and hotel standards. Assistant Director of Food & Beverage will be required to conduct duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained. **Duties and Responsibilities:** + Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors. + Reviews financial reports and statements to determine how Food and Beverage is performing against budget. + Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy. + Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance. + Establishes challenging, realistic, and obtainable goals to guide operation and performance. + Strives to improve service performance. + Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed. + Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees. + Focuses on maintaining profit margins without compromising guest or employee satisfaction. + Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. + Encourages and builds mutual trust, respect, and cooperation among team members. + Achieves and exceeds goals including performance goals, budget goals, team goals, etc. + Serves as a role model to demonstrate appropriate behaviors. + Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns. + Brings issues to the attention of Human Resources as necessary. + Ensures employees are treated fairly and equitably. + Coaches team by providing specific feedback to improve performance. **Other Responsibilities:** · Ensure a service-oriented culture focusing on guests’ needs. · Be well versed in the hotel’s fire and life safety emergency procedures. · Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP). · Build strong working relationships with other hotel departments. · Attend meetings with senior management to discuss future business strategies and review ongoing action plans and progress. · Maintain the highest standard of personal appearance and cleanliness. · Perform other duties assigned by the management. **Qualifications, Knowledge and Skills:** · TableCheck, Infrasys and other point of sales systems · Impeccablereading, writing and oral proficiency in English language communication · Strong leadership, interpersonal and training skill · Acts as role model to demonstrate appropriate behaviors · Up to date with market trends · Good communication and customer contact skills · Luxury service oriented with an eye for detail · Ability to work well in stressful and high-pressure situations · A team player and self-starter **Primary Location:** TH-10-Bangkok **Organization:** The Standard, Bangkok Mahanakhon **Job Level:** Full-time **Job:** Bars/Restaurants/Outlets **Req ID:** BAN002563 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.