An Assistant Director of AV is responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience.

What will I be doing?

As an Assistant Director of AV, you will be responsible for overseeing the management and performance of all AV Technical Support to deliver an excellent Guest and Member experience. An Assistant Director of AV will also be required to troubleshoot technical issues and provide solutions to meet guest requirements. Specifically, you will be responsible for performing the following tasks to the highest standards:

Oversee the management and performance of all AV Technical SupportMeet and exceed customer expectations consistentlySet up audio, video and lighting to meet requirementsTroubleshoot technical issues, pinpoint faults, and offer remedies during eventsWork closely with the Conference and Banqueting teamComply with hotel security, fire regulations and all health and safety legislationKnowledge of front of house equipment and property management systemsAttend appropriate training courses when requiredEnsure compliance of brand standardsAssist other departments wherever necessary and maintain good working relationshipsBe environmentally awarePerform any other reasonable duties and duties assigned.The department reserves the right to change or supplement the job description if necessary

What are we looking for?
 

An Assistant Director of AV serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Knowledge and experience of computer-based programs and the installation of IT equipmentPositive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in similar role in the hotel/leisure/retail sectorKnowledge of Video Conferencing, trussing, and rigging

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!