Assistant Director for Student Success Initiatives
Louisiana Department of State Civil Service
Assistant Director for Student Success Initiatives
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Assistant Director for Student Success Initiatives
Salary
Depends on Qualifications
Location
Shreveport, LA
Job Type
Unclassified
Job Number
212582
Department
LSU-Shreveport
Opening Date
09/04/2025
Closing Date
9/9/2025 11:59 PM Central
+ Description
+ Benefits
About this Job
The Assistant Director for Student Success Initiatives is a new position that will serve as a vital member of the Student Success team, playing a key role in operationalizing and implementing programs that support first-year, first-generation, and other targeted student success efforts. This role involves planning and executing transition programs and events, supporting the First-Year Seminar course, overseeing first-generation student initiatives, and collaborating with campus stakeholders to foster a seamless transition and ongoing success for all students. Core responsibilities also include project management, data analytics, and assessment activities that influence student retention, engagement, and overall achievement. The successful candidate will directly assist and report to the Associate Vice Chancellor for Student Success.
About Us:
The Student Success Center at LSU Shreveport champions student-centered excellence, offering comprehensive resources, services, and programs – including Academic Advising, Academic Success, Career Services, First-Year Experience, and more – to promote a smooth transition, build academic and life skills, foster persistence and resilience, and empower goal-oriented success.
Job Specification
First-Year Experience (FYE) Program Coordination (30%):
+ Coordinate and support FYE programs, including bridge programs, college readiness events, and First-Year Convocation.
+ Supervise and mentor a team of 6 or more Peer Leaders; lead training and ongoing professional development.
+ Communicate with incoming students about FYE opportunities; track registration and participation.
+ Manage first-year and transfer student assessment data, input student data, and generate dashboards for Student Success team members, FYE instructors, and academic advisors.
+ Contribute to development and implementation of programs to support special populations, such as new transfer students, adult learners, students with risk factors, etc.
+ Collaborate with enrollment management offices, student services offices, and academic units to optimize processes and enhance student support systems.
First-Year Seminar Support (10%):
+ Assist with coordination of instructor and Peer Leader assignments for first-year seminar sections.
+ Coordinate logistics for classroom presentations, workshops, and space reservations.
+ Assist the Associate Vice Chancellor for Student Success with supporting instructors to ensure high quality and consistency of co-curriculum and programming across all sections.
+ Teach at least one (1) first-year seminar course annually.
First-Generation Program Coordination (15%):
+ Oversee the administration of programs supporting first-generation students, ensuring access to resources and success services.
+ Support institutional requirements related to FirstGen Forward Network membership.
+ Collaborate with advisors and student officers of first gen student organizations (e.g., Tri-Alpha Honor Society; First Gen Leaders) to plan group events and ceremonies.
+ Track and assess student learning outcomes and success metrics for first-generation students to inform program improvement.
Project Management & Support for Transformation Initiatives (30%):
+ Develop and manage project plans, timelines, and deliverables for student success initiatives, ensuring key milestones and deadlines are met.
+ Manage multiple projects simultaneously, ensuring timely completion aligned with institutional goals.
+ Facilitate cross-departmental collaboration on large-scale transformation projects.
+ Contribute to new and existing initiatives and long-term strategic planning for student success aligned with university priorities.
+ Support institutional transitions (e.g., centralizing advising, centralizing internships) ensuring smooth implementation and continuity.
+ Serve on various committees and working groups to support transformation efforts.
Data Analysis & Assessment (15%):
+ Collect and analyze data related to retention, academic performance, and student engagement.
+ Support student success team members in data analysis and assessment practices.
+ Create visual dashboards and reports to communicate findings effectively.
+ Use analytics tools to evaluate program effectiveness, identify trends, and support ongoing improvement efforts.
Job Duties and Other Information
Required Qualifications, Skills, and Characteristics
+ Bachelor’s degree from an accredited institution.
+ Minimum of three years’ experience in student affairs, particularly in student success, student development, academic advising, or related student support areas.
+ Direct experience working in First-Year Experience programs, or similar transition programs.
+ Strong understanding of student development theory and best practices in student services.
+ Knowledge of the challenges faced by contemporary students and effective strategies for support.
+ Proven ability to implement and assess programs that promote student success and retention.
+ Experience in using data-informed decision-making to implement evidence-based practices.
+ Strong project management skills with the ability to coordinate multiple initiatives.
+ Demonstrated proficiency in data analytics, visualization, and assessment tools.
+ Working knowledge of Louisiana Board of Regents recommendations, requirements, and strategic goals.
+ Strong communication, leadership, and collaboration abilities.
+ Customer service orientation with professionalism when managing multiple stakeholder demands.
+ Dedication to providing a welcoming and supportive environment that benefits all students, regardless of background or circumstance.
Preferred Qualifications, Skills, and Characteristics
+ Advanced degree in student personnel services, higher education administration, or a related field.
+ Eligibility to teach at the college level in accordance with SACSCOC accreditation standards (Master’s degree or higher).
+ Experience providing direct individualized support services to students.
+ Experience teaching college-level courses, particularly to first-year students.
+ Experience supervising and training student employees or professional staff.
+ Experience developing, articulating, operationalizing, and assessing strategic priorities.
+ Experience with student information systems and student success or retention platforms.
+ Professional development or certification in project management, data analytics, data visualization, and/or assessment highly desirable.
Application Requirements
The following documents must be included with application:
+ CV or resume
+ Three professional references
+ Cover letter outlining why you would be a good fit for this position
LSUS is an equal opportunity/affirmative action employer and encourages applications from women and minorities. For more information about LSU Shreveport go towww.lsus.edu
LSUS is a State As a Model (SAME) employer that promotes affirmative strategies and goals for employment of individuals with disabilities.
No Civil Service testscore is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*
For additional information concerning this job posting contact:
Jennifer Isaac
LSUS Department of Human Resource Management
Room 108 Administration Building, LSUS
(318) 797-5279
Benefits for unclassified employees are determined by the individual hiring authority.
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
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