Main Duties
Part of Mitie Healthcare Commercial Team to support operational teams with emphasis on minimising of risks, maximising opportunities and contributing to the long-term profitable growth
To support the Commercial Team in applying commercial processes to ensure contractual compliance and adherence to company policies
Carry out such other tasks as may be reasonably required from time to time by the Commercial Manager
Key Responsibilities:
Management of unprogrammed maintenance works, including client approvals, emergency notifications and assessing costs and client invoicing Insurance claim management - assist in negotiation, defending and providing justification on insurance claims. Monthly reviews with Finance Teams, to ensure recoverable costs have been invoiced Assist Commercial Manager in developing commercial management processes and control measures to minimise risk Assist in Commercial briefing and training sessions to improve commercial expertise and raise awareness in operations. Prepare and maintain correspondence tracker Support projects team with pricing of ongoing maintenance charges Analysis of productivity of soft services Gathering of market pricing data Supporting the production of annual contractual reports Liaise with all departments to produce updates to Quality Plans, Method Statements and Service Specifications Assist in managing and creation of legal tenancy agreements for residents
Key Skills and Qualifications:
Excellent written and verbal communication skills
Have Sound financial acumen (P&L), attention to detail and accuracy
The ability to prioritise, meet deadlines and work under pressure
Qualified to minimum HND level or working towards degree/ diploma level in a relevant discipline
A demonstrable understanding of customer contracts and sub-contracts desirable
Previous experience in Facilities Management & PFI within a commercial function is desirable
Starter – Finisher: seeing activities through to successful completion whilst creating a platform for engagement & collaboration