WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

A WORLD OF REWARDS

Yearly Salary of up to £31,017 plus service charge

Smart uniform provided

Free and healthy meals when on duty

Grow your Career!

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

 

What will you be doing?

Assist the Savage Garden General Manager in managing the full team with the aim to provide excellent service to all our GuestsEffectively manage the venue in the absence of the Savage Garden ManagerDevelop and implement creative solutions to areas of improvementIdentify and delegate responsibilities to Supervisors, shift leaders and staff to ensure objectives are met and excellent service standards are consistently maintainedConsistently monitor revenue and costs and make sure they are in line with the budgetMake sure Savage sales & Host team are managing all guest queries in a timely and efficient mannerConflict Resolution, and proactively handle any arising issues and troubleshoot any emerging problemsEnsure compliance of brand and quality standardsMaintain excellent grooming standards within the teamCheck venue set-ups against standard of cleanliness of work areas, bar, tables, chairs, and work area to maintain a sanitary environmentManage & maintain supply of stock and sundriesComply with hotel security, fire regulations, food safety and all health and safety legislation and local licensing lawsAssist in any areas of the venue when staffing constraints require

 

What are we looking for?

An ability to listen and respond to all guest needs and requestsStrong organisational and problem solving abilitiesLeadership and delegation skills including the ability to train and mentor a large team;Understanding of the International and UK hospitality industryExcellent communication skills and willingness to work as part of a teamExcellent command of written & verbal English with the ability to communicate confidentlyAbility to work under pressureAccountable, resilient and Flexible to respond to a range of different work situationsA medium level of IT proficiency

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company