An Assistant Banqueting Manager is responsible for banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

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What will I be doing?

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As an Assistant Banqueting Manager, you will be responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. An Assistant Banqueting Manager will also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nManage & support all Banquets/Events\nLead in the absence of the Banqueting Manager\nMaintain exceptional levels of customer service\nEvaluate guest satisfaction levels with a focus on continuous improvement\nPropose ideas to build the range and quality of Conference and Banquet\nOptimise sales and contain costs, identifying any areas for action\nMaintain good communication and work relationships in all hotel areas and with external customers and suppliers\nEnsure staffing levels meet business demands\nEnsure training is carried out on an ongoing basis\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nRecruit, manage, train and develop the Banquet team\nComply with hotel security, fire regulations and all health and safety legislation\n

What are we looking for?

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An Assistant Banqueting Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nStrong knowledge of hotel/leisure/service sector\nRecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills\nConference and Banquet Operations experience in a Supervisory or Assistant position in hotel/Events Centre\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nDegree or diploma in Hotel Management or equivalent\nPassion for delivering exceptional levels of guest service\n\n

What will it be like to work for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.