An Assistant Banquet Manager is responsible in delivering exceptional conference and banquet experiences for our guests. The role involves supervising events from setup to ensuring high service standards and leading a team to create memorable occasions.

What will I be doing? 

An Assistant Banquet Manager is responsible in delivering exceptional conference and banquet experiences for our guests. The role involves supervising events from setup to ensuring high service standards and leading a team to create memorable occasions. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all Conference and Banqueting operationsMaintain exceptional levels of customer serviceEnsure compliance of brand standardsUphold health, safety, and hygiene standards at all times.

Evaluate guest satisfaction levels with a focus on continuous improvement

 

Provide effective leadership to the Banquet teamsMaintain good communication and work relationships in all hotel areas and with external customers and suppliersEnsure staffing levels cover business demandsEnsure that training is carried out on an ongoing basis

Manage team member performance issues in compliance with company policies and procedures

 

Coordinate with clients, kitchen, and other departments to ensure all event requirements are met.

What are we looking for?

An Assistant Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous experience in banqueting, events, or food & drinks operations in a luxury or upscale hospitality environmentStrong leadership and organizational skills, with the ability to manage multiple events, coordinate with departments, and oversee a team effectivelyExceptional communication skillsAbility to work flexible hours, including evenings, weekends, and holidays, as business demands

What will it be like to work for Hilton?
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!