Role - E-Commerce Trading Assistant – Everyday Beauty Skin

Contract: Permanent

Shift pattern: Full Time - 5 days in the office

Location: Nottingham Support Office - NG90

Closing date: 21st November 2025

Recruitment Partner: Matthew Nelligan

 

About the role

Welcome to Boots.com digital - an exciting team within Boots UK which is at the heart of our growth plans as more customers look to us for online help, advice and shopping inspiration, as well as of course the best skincare, prices and offers. As customers are changing, so are we: focusing on really understanding our customers' needs and making the most of our great products and services to optimise the online shopping experience and increase growth.

The ecommerce trading assistant play meaningfully contributes in the ecommerce team, supporting the daily trading of this category and how it shows up on boots.com, to help achieve aggressive growth targets

 

Key responsibilities

To understand the drivers within your category, the market and the immediate road map/annual plan.

Support the legal and safe day-to-day trading of the Skin category on Boots.com, driving sales, conversion, and customer engagement.

Support in tracking category performance and customer growth, spotting opportunities and helping to deliver Boots.com's revenue, profit, and market share goals for Skin.

Brief, check, and approve online assets and product content to ensure all offers, campaigns, and new launches go live accurately and on time. Including supporting new product launches by checking product set up details, imagery, and placement online.

Coordinate with other teams and brand partners to deliver accurate, on-time content and trading updates across the homepage, app, and category pages, maintaining strong communication to support a smooth customer experience

What you'll need to have

Digital experience working in an e-commerce role or able to demonstrate an active interest in e-commerce.

Able to analyse, interpret and articulate financial performance.

Understand and exposure to performance marketing and the trading levers

Excellent time management, attention to detail, able to land things right-first-time, on time.

Strong organisational skills

Stakeholder management – confident engaging with peers and third parties (e.g. product suppliers)

 

IMPORTANT NOTE: This role requires regular working outside normal offices hours. This typically involves working from 5am one or two times a month, occasional weekend working particularly at peak times and occasional overnight working e.g. for major launches. In general you will be expected to be flexible with your working hours to meet business and customer needs

 

Our benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

 

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

 

What's next

if successfully selected for interview the Talent Partner will reach out to discuss the Interview process with you in more depth.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.