JPMorgan Asset Management (JPMAM) provides a comprehensive range of investment management products and services across investment funds and institutional businesses worldwide. Our offerings include a full spectrum of investment strategies, from equity, fixed income, cash management, currency, and asset allocation to alternative asset classes such as private equity and hedge funds.

The Australia Service Delivery team operates as a locally designated unit within the broader Asia Pacific Service Delivery team, part of the Operations division. This team plays a crucial role in delivering day-to-day fund accounting services to clients for both mutual funds and Exchange Traded Funds (ETFs). A key responsibility is to oversee outsourcing vendors performing accounting and valuation for the funds/accounts, providing them with value-adding expertise. The team continuously evolves to meet changing market conditions, industry trends, and client demands by driving necessary changes.

Job responsibilities   

Facilitate fund accounting lifecycle events, including reviewing Financial Statements, Taxation, and Distribution Reporting. Review fund’s distribution proposals. Collaborate with various stakeholders on the onboarding and offboarding of funds and accounts. Oversee outsourced vendors' performance, ensuring adherence to stringent governance standards. Support the team with technical expertise, especially in the areas of products, operational processes, and vendor management. Assist in service delivery initiatives with a focus on automation, utilizing various tools to enhance operational efficiency. Assist in the design, development, and coordination of the oversight and governance framework. Update policies and procedures to comply with local regulations and implement and monitor internal controls to ensure compliance. Handle data for reports, including regulatory reports. Review operational processes to identify areas for enhancement and identify and escalate key risks and participate in resolution. Coordinate with a wide range of stakeholders, including overseas teams in Hong Kong, Taiwan, India, and the United States. Required qualifications, capabilities, and skills   Bachelor's Degree in Business, Accounting, Finance, or related disciplines. At least 3-5 years experience in financial operations space, preferably with Asset Management Industry Excellent interpersonal communication skills, capable of engaging in complex conversations with all levels of internal and external contacts. Demonstrated experience and current working knowledge of fund accounting processes and deliverables  Strong business acumen, result-driven attitude, and a strong sense of conduct and discipline. Flexible and forward-looking mindset in driving changes. Advanced skills in Microsoft Office tools (Excel, Access, and PowerPoint). Excellent team player who can foster an inspiring team environment with an open communication culture. Ability to articulate and solve complex events or situations. Preferred qualifications, capabilities, and skills    Experience with both local and international asset management firms, preferably with processing ETF experience. Project management skills. Strong data management skills are considered an advantage. Proficient issue handling skills, from detection to escalation, root-cause analysis, and implementation of corrective and preventative actions.