Country Switzerland City GENEVE Workplace location GENEVE-WTC1(CHE) Employer company TOTSA TotalEnergies Trading SA Domain Information Systems Type of contract Regular position Experience Minimum 10 years Context & Environment

TotalEnergies has established its European trading hub in Geneva, bringing together large multidisciplinary teams across trading activities, including TotalEnergies Trading & Shipping (T&S) and TotalEnergies Gas & Power (TGP).

TGP is the trading arm of TotalEnergies for low‑carbon energies, focusing primarily on natural gas, LNG and power. The business operates in highly dynamic markets shaped by price volatility, supply–demand imbalances, evolving climate policies, changes in the energy mix and the rapid development of new energy technologies. These trends require continuous adaptation, innovation and operational excellence.

Within this environment, TGP plays a critical role in optimizing the Group’s gas and power portfolios across European and global markets, ensuring competitiveness and supporting TotalEnergies in its strategic ambition to achieve carbon neutrality by 2050.

The Asset Dispatch Operations Engineer will operate at the heart of this transformation, contributing to the reliable dispatch and control of a growing portfolio of renewable and flexible assets. The role is central to enabling safe real‑time operations, market compliance and the continued expansion of TotalEnergies’ power activities.

Activities

In this role, you will contribute to the development of a profitable model in power, aiming for net power production of over 100 TWh by 2030, thanks to a competitive portfolio of renewable assets (solar and on- and offshore wind) and flexible facilities (CCGTs, energy storage).

This position owns the asset dispatch and control layer, as well as the integration with market operators and TSOs/ISOs, using various Asset Dispatch as core platforms (esp. Aspentech DGM solution).

Beyond providing 24/7 operational support, you will be responsible for the technical correctness, evolution, and long-term reliability of these Asset Dispatch solutions.

You will be a designated expert on how assets are dispatched and controlled in real time, how market instructions and system operator signals are integrated and executed and on how the Asset Dispatch solutions must be configured to reflect operational and regulatory requirements.

You are expected to actively extend, adapt, and improve the Asset Dispatch solutions as the asset portfolio, market rules, and regulatory landscape evolve.

Finally, to support the continued expansion of the Gas and Power business, and particularly TotalEnergies transition to Power, you will be expected to contribute to a significant change program currently in-progress.

You will report to the Team Leader for Asset Control & Management, Gas & Power Trading IT.

Provide 24/7 on-call support (weekly rotation) for the Asset Dispatch solutions in useSupport and troubleshoot Asset Dispatch functional and technical configurations and perform advanced root cause analysisAct as primary technical authority during real-time dispatch incidentsTroubleshoot all issues impacting generation dispatch, SCADA, AGC behavior, market instructions, TSO communicationsImplement and validate configuration changes when requiredSupport ICCP-based integrations with TSOs for real-time dispatch, market instructions, schedules and acknowledgmentsDiagnose ICCP issues including model mismatches, data quality flags, timing and synchronization issues, certificate and connectivity problemsUnderstand and distinguish market vs real-time operationsTroubleshoot industrial protocols used to connect assets in particular DNP3, IEC 104, Modbus and OPCPerform packet-level analysis when required to isolate Asset Dispatch vs non-Asset Dispatch issuesInterface with operators & dispatchers, TSO operational contacts, infrastructure and network support service providers, Asset Dispatch vendor 24/7 supportLead incident communication, escalation, and resolution according to SLAs

It is also expected that you can identify and clearly demonstrate when an issue lies outside the Asset Dispatch solution (infrastructure, networking, firewalling, OS, VMs, etc.).

Candidate Profile 10+ years of work experience in a power production, utility or trading environment, and preferably with knowledge of the energy marketsExpert in Asset Dispatch functional and technical configurationExpert in Power systems, generation dispatch (market-based, real-time) and AGC logicAdvanced knowledge in SCADA within a dispatch environmentSome level of experience in developing interfaces to 3rd party systems (Python, Java)Advanced knowledge on comm. protocols (DNP3, IEC104, Modbus, OPC and ICCP)Capacity to perform packet-level troubleshooting and data flow analysisWorking knowledge of Virtualization, networking fundamentals (routing, firewalls, certificates), Linux and Windows serversSolid expertise in incident management under high-pressure / real-time environmentsClear, structured communication with operators and external stakeholdersExperience working under SLAs and escalation proceduresExperience working with external service providers (delivery follow-up, contract management, etc.) Educated to at least degree level or an equivalent in a business, computer science or a similar technology or engineering disciplineFluent in English; competency in French is advantageous

 

Note: knowledge of the Asset Dispatch solution from Aspentech DGM will be considered a plus.

Additional Information TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.