Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Asset Distribution, Computer Imaging, Inventory Management

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

The Asset Management & Imaging Technician will perform activities related to imaging of laptops, desktops and installing new laptop and desktop computers across a site.  Installation of network/local printers and scanners may also be required.  The Asset Management Technician responsibilities will revolve around supporting the hardware asset management function by performing physical inventory of IT assets as well as tracking and managing IT assets through their lifecycle (receiving, deployment, change maintenance and disposal) to keep the inventory system of record up to date and assisting and monitoring of laptop image deployment to devices.   

Responsibilities include, but are not limited to:  

Experience installing software on laptop and/or desktop computers utilizing established processes and procedures. 

Stage equipment at respective user locations throughout target site per plan 

Guide and mentor team members in technical and logistical aspects inventory, imaging and asset distribution and accounting.  

Coordinate activities related to inventories, equipment disposition, distribution and receiving, update data repositories as needed 

Support disposal of assets; remove assets from service and stage for shipment to or pickup by disposal vendor 

Update accounting systems and tickets to fully account for asset receipt and disposal activities  

Restore backed up data and user profile(s) to new device  

Verify imaged devices have correct image and application/setting overlays for each End User includes base image and all required supporting software overlays 

Apply required patches/updates 

Register devices with Active Directory and GPO deployment where applicable  

Provide top-notch customer service to end-users being supported. 

Provide exceptional customer service while working in a fast-paced environment 

Provide technical support for clients as it relates to the deployment tasks at hand 

Document actions and solutions performed with/for the client 

Work with IT service management ticketing platform, update tickets to document and track all individual and team activities 

Generate reports and presentations on operations, inventory activities and projects and present to the team/customer 

Duties are subject to change based on the needs of the government customer. 

Other duties as assigned. 

 

 

Required Skills 

Excellent verbal communication skills with the ability to provide top-notch customer service to end-users being supported. 

Self-starter, dependable/reliable, work independently or in a team environment 

Must possess a commitment to excellence, a strong sense of urgency and dedication to client satisfaction. 

Detail-oriented, proactive, and highly organized 

Capable of prioritizing work and multi-tasking 

Proficiency in Microsoft Office Suite (Excel, Outlook, Word, etc.) 

Working proficiency with standard ticketing and inventory management tools (i.e. ServiceNow) 

Proficiency with organization asset management database systems 

Must be able to obtain and maintain agency suitability clearance. 

  

Education and Clearance: 

AA/AS

Secret clearance (or higher) 

One or more industry standard certifications- A+, Security+, Network+; etc. preferred  

Preferred Skills & Experience 

5+ years of experience in an analytical role 

Experience working with inventory management hardware and software

The likely hourly rate for this position is between $38.82 - $52.52. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans