At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.

We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

We invest in training and development opportunities for all team members.

We promote social responsibility by being a good neighbor in the community.

We care for you, just as we care for others.

About Loews Royal Pacific Resort

Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid BereavementPet Insurance and Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementTeam Member Hotel Rates, other discounts, perks and more

What We’re Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

Dedicated to the details and the deadlines, always looking to dot every ‘i’ and cross every ‘t’ in a timely mannerExcellent communicator with an ability to adapt to the communication styles of othersA highly motivated self-starter seeking an opportunity to learn and growA service professional with a passion for hospitality

What You’ll Be Doing:

Provide administrative support to department managers as assignedResponsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO’s)Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changesAnswer phones and respond to client facing email correspondenceReview resumes and BEO’s in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager’s assistancePrepares site visit and planning visit packetsRespond to external and internal requests, emails, or other needs in manager’s absenceComplete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for deliveryCoordinate internal meetingsProvide onsite event support as needed and determined by Director of Meetings & EventsCompile property specific reports or data sets and disseminate as neededOther duties as assigned

Your Experience Includes:

1 Year of Hospitality ExperienceProficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)Knowledge of Hotel Operational Systems, such as Delphi, preferredAble to work a flexible schedule, including weekends and holidays

Reports to: Director of Meetings & Events