Area General Manager Job ID 228095 Posted 07-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Hong Kong - Hong Kong We Offer + Good work life: Work 5 days a week and the office is easy to get to by train. + Great benefits: Receive a competitive salary with a complete benefits package, including medical and dental coverage, life insurance, and performance-based bonuses. + Growth and support: Start receiving medical benefits from day one, work in a supportive team, and have opportunities to learn and grow. Job Responsibilities + Lead the day to day delivery of the assigned portfolio of accounts. + Provide leadership, and that contractual commitments are met and exceeded. + Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender. + Ensuring business policies and processes are effectively communicated and implemented within the contract. + Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented (as well as subcontractors’ activities) are regularly reviewed. + Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery. + Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place. + Working with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues. + Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded. + Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met. + Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. + Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward. + Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate. + Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts. + Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles and can reach their full future potential. Qualifications and Requirements + Bachelor's degree in Facilities Management or related discipline with a minimum of 10 years of related experience + Solid experience in managing workplace services, and Integrated Facilities Management (IFM) services, as well as overseeing a sizable team and portfolio management + Excellent communication and interpersonal skills with the ability to manage internal & external stakeholders + Strong business acumen skills, able to work in a fast-paced environment + Expert-level logical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment + Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. + Fluent in both written and spoken English and Chinese (Cantonese & Mandarin) + Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Chinese Word Processing Application Interested candidates, please send your detailed resume stating your current and expected salary (with the date of availability) to Talent Acquisition Team by clicking "APPLY NOW". For other job openings, please visit CBRE’s career website for more details. https://careers.cbre.com/en\_US/careers All information provided by applicants will be treated in strict confidence and used exclusively for recruitment only. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)