Latham, New York, USA
2 days ago
Area Digital Leader

At Trane Technologist  and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

What’s in it for you:   

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.  

 

 

Thrive at work and at home:   

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!    Family building benefits include fertility coverage and adoption/surrogacy assistance.    401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.     Paid time off, including in support of volunteer and parental leave needs.       Educational and training opportunities through company programs along with tuition assistance and student debt support.     Learn more about our benefits here!   

 

Where is the work:  

From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires.

 

We are open to hiring this position in Latham, Syracuse, Rochester, or Buffalo, NY. 

 

 

Job Summary:
Trane Technologies seeks a driven Area Digital Leader to lead the growth and fulfillment of our industry-leading Digital Service solutions in our Upstate NY & VT Area. This role partners closely with sales and operations teams to accelerate digital solution penetration, ensure high‑quality delivery, and strengthen customer outcomes through data‑driven insights. This leader serves as the area’s subject‑matter expert for digital services and will partner closely with Service Sales Leaders and future Regional Digital Business Development Manager to close and fulfill Service-as-a-Software (SaaS) opportunities.

 

 

What you will do:    

Work with Regional Digital Fulfillment Leader and peers across the region to develop and execute strategic business plans to expand the adoption of Trane’s Digital Service solutions in assigned markets.Provide coaching, training, and tools that elevate key stakeholder competency and trust in how Trane delivers customer value through our Digital Solutions.Partner with area Service Sales Leaders and Regional Digital team to achieve or exceed assigned sales targets, revenue and profit goals, and KPIs.Collaborate internally with Regional Sales Teams, BAS Service Technicians, Area Service Managers, Product Management, and Customer Support to ensure solutions are appropriately tailored to customer needs and delivered successfully.Ensure successful setup, activation, and ongoing fulfillment of digital services, including remote monitoring, analytics, connected controls, and other platform-enabled/SaaS solutions.Support issue resolution and escalation management to ensure seamless customer onboarding and experience.Monitor and analyze market trends, competitive landscape, and customer feedback to identify and recommend new opportunities for innovation or improvement.Hold monthly business reviews of the Digital business in your area towards growth targets and other KPIs

 

 

What you will bring:  

Bachelor’s degree in Engineering, Business, Technology, or a related field; or equivalent experience.5+ years of experience in HVAC, building technologies, digital services, or a technical service organization.Strong understanding of commercial HVAC systems, building controls, or facility operations.Excellent communication, presentation, and relationship-building skills.Proven ability to drive growth, enable teams, and lead cross‑functional initiatives.Strong understanding of digital service platforms, connected equipment, building automation, and data‑driven service models.Familiarity with Trane’s product portfolio, mechanical service agreements, controls platforms, and commercial contracting processes.Prior leadership in sales enablement, service operations, or digital transformation roles.Influence without direct authority across a highly matrixed organization.Strategic thinker with the ability to clearly connect customer challenges to digital solutions.Comfortable discussing analytics, integration, AI-driven optimization, and connected services.Team-oriented with strong collaboration skills and the ability to influence without authority.Curious, proactive, and adaptable as digital offerings continue to evolve.

 

Compensation:   

Base Pay Range: $120,700 - $160,300

 

 

Additional Compensation: This position is eligible for incentive.

 

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.  

 

 

This position is classified as safety-sensitive.

 

Equal Employment Opportunity:    
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.  

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