Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

Primary Responsibilities:

Endpoint Imaging: Architect and maintain enterprise-wide Windows imaging solutions using MECM and AutopilotDesktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environmentsTroubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficientlyAutomation: Develop and implement automation scripts to streamline desktop management tasksDocumentation: Maintain comprehensive documentation of desktop configurations, processes, and procedures

Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems. Provide expert-level support to technical partners

 

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Undergraduate degree or equivalent experience5+ years of experience in Windows desktop engineering or a related fieldTechnical Skills:Practical experience supporting Windows Autopilot including troubleshooting deployment workflowsExperience with hybrid and cloud-native deployment modelsProficiency in Microsoft Intune Windows Device ManagementSolid understanding of Windows OS internals (kernel, registry, services, drivers, etc)Automation: Experience with scripting languages such as PowerShell for automationSecurity: Foundational understanding of Windows security technologies, i.e policy, encryption, authentication, network securityAnalytical Skills: Proven excellent problem-solving skills with a focus on troubleshooting Windows OS and OS deployment issues across diverse hardware and user environmentsCommunication: Proven solid verbal and written communication skills

Preferred Qualifications:

Experience developing and maintaining Windows Imaging in MECMExperience with DEX tools for troubleshooting endpoint issuesExperience working in a Microsoft centric environment (O365, M365)Experience working in a large endpoint environment over 50kExperience working in a highly regulated industry i.e. Insurance, Healthcare, Banking

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.