As an ARC Specialist in Chase Travel, you will be responsible for utilizing the TRAMS/IAR sales reporting system for travel agents, facilitating the settlement of sales, refunds, exchanges, memos, and Travel Agency Service Fees (TASFs). If you are committed to excellence and eager to advance your career in a dynamic setting, we encourage you to apply and become a valued member of our team. You are invited to explore a career opportunity with FROSCH, where we offer more than just a job. 

As a full-time ARC/IAR Agent, you will join our esteemed team of accounting professionals. We are looking for reliable and dedicated team players like you, who thrive on meeting deadlines and contributing to a collaborative work environment. 

 Job Responsibilities 

Utilizing the TRAMS/IAR sales reporting system for travel agents to facilitate the settlement of sales, refunds, exchanges, memos, and Travel Agency Service Fees (TASFs).  Processing voids, refunds, and updating commissions in both IAR and TRAMS systems to ensure accurate financial records. Correcting exchange tickets in the IAR and TRAMS systems to maintain consistency and accuracy in ticketing information.  Reviewing and reconciling the Airline Reporting Corporation (ARC) report to identify any missing documents and discrepancies.  Making necessary corrections in TRAMS or the IAR database, or both, until all missing documents and discrepancies are resolved.  Conducting research to determine if Miscellaneous Charge Orders (MCOs) have been used or are still available for use.  Assisting travel agents with researching invoices to ensure all transactions are accurately recorded and processed.  Providing guidance and support to travel agents in navigating the TRAMS/IAR systems for efficient transaction management.  Ensuring compliance with industry standards and regulations in all sales reporting and reconciliation processes.  Collaborating with other departments to address any issues related to sales reporting and reconciliation.  Continuously monitoring and improving processes within the TRAMS/IAR systems to enhance efficiency and accuracy.

Required Qualifications, capabilities and skills: 

Experience with IAR and TRAMS is required, demonstrating a strong familiarity with these systems to efficiently manage sales reporting and reconciliation tasks. A basic understanding of accounting detail and credits is required, ensuring the ability to accurately process financial transactions and maintain precise financial records. Previous travel industry experience is a required, providing a solid foundation in industry-specific practices and standards. Possess an eye for detail and honed organizational skills, enabling meticulous attention to detail and effective management of multiple tasks and priorities. Maintain poise and project a positive attitude, with high energy and diplomacy in work strategies, fostering a collaborative and productive work environment.

 

 

 Preferred Qualifications, capabilities and skills 

Proven track record of impeccable research skills, showcasing the ability to thoroughly investigate and resolve discrepancies or issues. Proficient in Microsoft Office, particularly Excel and Word, to efficiently create, manage, and analyze documents and spreadsheets.