Hilton is looking for a strategic and dynamic Assistant Director to join our RMCC MEA in Dubai. In this role you will work to maximise revenue and profits for multiple hotels by leading strategic revenue management initiatives, conducting commercial reviews, and aligning with regional stakeholders. This role is central to Hilton’s mission of delivering excellence in profit, people, customer satisfaction, and quality.

What will I be doing?

Leadership & Team Development

Lead a team of Cluster Revenue Managers, Senior Cluster Revenue Managers, Revenue Executives, and Team Leads.Recruit, coach, and develop high-performing team members.Conduct regular performance reviews and succession planning.Collaborate with the Senior Training Manager to ensure robust training programs.

Commercial Strategy & Execution

Conduct commercial reviews to identify risks and opportunities.Align with Commercial Directors and Operational VPs to implement strategic actions.Represent RMCC in regional Commercial Focus Meetings (CFMs).Drive incremental EBITDA, RevPAR, and Fair Market Share.

Revenue Management & Analysis

Ensure pricing strategies are based on sound commercial judgment.Conduct weekly system audits and reporting reviews.Analyse booking pace, room statistics, and demand trends.Identify underperforming hotels and implement targeted strategies.

Project & Change Management

Lead strategic projects aligned with RMCC’s annual goals.Implement new tools, systems, and processes.Evaluate training impact on business performance.

Stakeholder Engagement

Build strong relationships with hotel management, commercial teams, and other departments (Sales, Marketing, Finance, Operations).Promote RMCC services to non-RMCC hotels.Maintain alignment with global revenue management objectives.

Key Accountabilities

Profit

Maximise revenue through best practices and SOPs.Prioritise data analysis to meet brand targets.

Quality

Ensure commercial decisions are data-supported.Maintain consistent quality across teams.Contribute to continuous improvement of SOPs.

Customer

Build trust with hotel and commercial stakeholders.Promote RMCC to brands and owners.

People

Provide training and development opportunities.Support effective succession planning.

Specific Responsibilities

Information Analysis & Monitoring

Analyse room statistics, forecasts, and booking trends.Ensure data accuracy and SMART action planning.

Driving Commercial Performance

Collaborate with RMCC and hotel teams to meet financial targets.Identify and act on unrealised revenue potential.Contribute to regional and brand commercial planning.

Recruitment & Development

Identify and recruit top talent.Support new hires through certification and onboarding.Design and deliver training programs.

Strategic Planning

Support RMCC growth through sales, service models, and planning.Organise sales presentations and team changes.Lead follow-up on GM and TMOS surveys.

Communication & Relationship Management

Maintain proactive communication with stakeholders.Facilitate feedback and idea sharing across teams.Handle confrontational situations calmly and constructively.

 

What are we looking for?

Communication: Strong written and verbal skills; effective presenter.Analysis: Data-driven decision-making; trend recognition.Teamwork & Relationships: Motivational leadership; adaptability.Planning: Prioritisation and time management.Drive & Resilience: Calm under pressure; results-oriented.

Qualifications, skills & qualities

Degree-level education or equivalent (Hotel School, Apprenticeship, Graduate Training) – PreferredExperienceRevenue management experience – RequiredCommercial team management – RequiredCorporate or area-level distribution/revenue experience – PreferredHilton systems experience (OnQ PMS, GRO RMS, Delphi FDC) – PreferredAnalytical, leadership, and communication skills – MustPeople management and coaching – MustAdvanced Excel, PowerPoint, Word – MustCommercial mindset and proactive sales approach – MustSelf-motivated, adaptable, and team-oriented – MustStrong presentation and interpersonal skills – MustAmbitious and open to learning – PreferredFluent English (spoken and written) – Required with Arabic preferred

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!