Job Title: Commercial Collections and Accounts Receivable Specialist
Job Description

This role focuses on managing a portfolio of commercial accounts receivable, primarily tied to mergers and acquisitions, while providing outstanding customer service. You will serve as the primary post-onboarding contact for customers, ensuring accurate billing, timely payments, and smooth integration of legacy accounts. The position combines customer engagement, issue resolution, collections, and cross-functional collaboration to support the full contract-to-cash lifecycle.

ResponsibilitiesServe as the primary point of contact for customers after acquisition or onboarding to validate account setup and ensure billing accuracy.Proactively contact customers following the first invoice to confirm receipt, verify key contacts, and align on payment timelines.Manage a portfolio of commercial accounts receivable associated with M&A activity, resolving legacy account discrepancies and supporting seamless integration.Place and receive customer calls regarding past-due balances while providing professional, courteous, and solutions-focused service.Identify and resolve barriers to payment, including incorrect contacts, missing purchase orders, tax documentation issues, or system setup errors.Negotiate and document payment arrangements or settlements when appropriate, maintaining positive and productive customer relationships.Partner closely with Sales, Billing, Customer Success, and Integration teams to support smooth customer transitions and aligned expectations.Provide feedback and insights to improve onboarding processes and reduce future accounts receivable issues.Escalate unresolved or high-risk accounts with clear documentation, analysis, and recommendations for next steps.Maintain thorough and accurate documentation of customer communications, issue resolutions, and payment commitments in internal platforms such as GetPaid and Salesforce.Assist with unapplied cash efforts by identifying unmatched payments and collaborating with internal teams to ensure proper application.Conduct skip tracing when contact with a customer has been lost, using available tools and resources to re-establish communication.Review aging reports and account status regularly to prioritize collection efforts and support timely cash application.Support reconciliation activities by verifying account balances, investigating discrepancies, and coordinating corrections with relevant teams.Essential SkillsMinimum of 2+ years of experience in commercial collections or B2B accounts receivable.Strong understanding of billing, customer onboarding, and the contract-to-cash lifecycle.Hands-on experience with collections, accounts receivable, reconciliation, invoicing, and cash application.Experience working with aging reports and B2B collection processes, including collection calls and credit analysis.Proficiency with Microsoft Office Suite.Experience using systems such as GetPaid, Salesforce, SAP, or similar ERP/AR platforms.Excellent communication and interpersonal skills with a customer-first mindset.Strong collections customer service skills, including the ability to handle difficult conversations professionally.Organized and self-motivated, with the ability to manage a high-volume portfolio of accounts.Ability to influence resolution and foster strong working relationships across internal and external stakeholders.Additional Skills & QualificationsCollege degree or equivalent professional experience.Experience supporting accounts receivable tied to mergers and acquisitions or complex organizational structures.Demonstrated ability to collaborate with cross-functional teams such as Sales, Billing, Customer Success, and Integration.Comfort working in systems-driven environments with multiple AR and CRM platforms.Strong problem-solving skills, with the ability to identify root causes of payment delays and recommend process improvements.Interest in contributing feedback to enhance onboarding and contract-to-cash processes.Motivation to grow within a scaling organization and take on additional responsibilities over time.Work Environment

This is an in-office role within a collaborative team environment where colleagues work closely together and support one another. The organization is experiencing significant growth, creating opportunities for professional development and advancement. You will work with modern AR and CRM technologies, including platforms such as GetPaid, Salesforce, SAP, and Microsoft Office tools, in a structured yet dynamic setting. Recognition for strong performance may include participation in an internal points-based program, where points can be redeemed in an online store offering a wide range of items. The culture emphasizes teamwork, continuous improvement, and shared success in managing accounts receivable and supporting the broader business.

Job Type & Location

This is a Contract to Hire position based out of Scottsdale, AZ.

Pay and Benefits

The pay range for this position is $22.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Scottsdale,AZ.

Application Deadline

This position is anticipated to close on May 28, 2026.

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\nAbout Aston Carter\n\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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