MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

The AR Partner - National Accounts is responsible for managing accounts and billing of MRC Global’s named accounts and following up with any customer or supplier with outstanding payments. This role will build relationships with key accounts and work to resolve issues regarding payable requirements.

Key Duties & Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation. 

Collections focus will be on named managed/national MRC Global accounts, focusing on root cause issues causing the account to be delinquent in payment to MRC Global.   

Build, maintain, and grow relationships both internally and externally to strengthen the business relationship MRC Global has with these key accounts, which includes traveling to customer sites on an annual basis 

Using large data sets to analyze, interpret, and come up with solutions to complex issues that exist between MRC Global and key accounts 

Using periodic aging data as a guide, research issues that may be contributing to root cause problems in the collection of amounts outstanding.  

Gain understanding of customers’ accounting systems and procedures to modify the transfer of data to meet customers’ payables requirements.  

Using a weekly priority collection list, monthly aging, and follow-up comments, make collection calls to those managed account customers who are delinquent.   

Arrange and follow-up payment schedules or work with customers and branches to resolve issues preventing payment. 

Review daily payment discrepancy notices, forwarding to customer or service center as appropriate.   

Work with the customer and/or service center for a solution through clearing of discrepancies from customers’ accounts using interpersonal communication and research of transactions through SIMS and other MRC systems.  

Focus on resolving issues for managed accounts. 

Take reasonable care for the safety and health of yourself and others, and report workplace hazards, injuries, or illnesses immediately. 

Other departmental duties or projects as assigned. 

​Education & Experience

High school diploma or a GED (general education degree)

3 – 5 years of related work experience.

Prior experience as an AR Resolutions Specialist or similar work experience.

Skills & Abilities

Good business math skills to accurately understand and process customer account status.

Strong organizational and prioritizing skills.

Strong logical reasoning skills

Customer service skills

Ability to pinpoint on root cause problems and resolve problems timely.

Ability to establish excellent rapport with vendors, customers, sales representatives, branch management and other corporate employees using written correspondence, proper phone etiquette and other interpersonal skills.

Ability to contribute to the quality process by learning new procedures and functions within the department as needed.

Excellent knowledge of MS Office, especially Excel.

Ability to learn company systems.

Knowledge of billing procedures and collection techniques.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

Reasonable accommodation may be made to enable individuals to perform essential functions. 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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