Why SoftwareOne? Success at SoftwareOne is not defined by what you do, but by what you deliver to our customers, to the business, and to the colleagues around you. The employees at SoftwareOne are energetic, agile, and focused on delivering Customer Satisfaction and world-class results. Our leaders motivate and inspire their teams, providing a work environment that offers incredible levels of Employee Satisfaction. We are Humble. Our leaders operate with a high level of Discipline, but are able to work with Speed and manage change in a global economy. We are a leading global provider of end-to-end cloud and software technology solutions, headquartered in Switzerland. Our 8,700 employees support our approximately 65,000 customers in their digital transformation. The role We are pleased to announce an opportunity to join our team as: Software Development Apprentice – Focus on Functional Process Analysis SoftwareOne Full-Time | Bogotá/Medellín – Colombia | Hybrid Model You will support the identification, analysis, and documentation of business requirements, acting as a bridge between the technical team and end users. Through observation, collaborative work, and continuous guidance, the intern will learn to interpret needs, propose solutions, and participate in the functional design of products or systems, while strengthening their analytical, communication, and structured thinking skills. You will work closely with professionals in the area to: Gather and document functional requirements together with users or business leaders. Support the analysis of current processes to identify improvement opportunities. Create flowcharts, use cases, or user stories that clearly represent the requirements. Validate that proposed developments or solutions meet the defined requirements. Collaborate in functional testing to ensure product or system quality. Keep functional documentation of the project or system up to date. Facilitate communication between users and developers, ensuring accurate interpretation of requirements. Monitor tasks or issues related to functionalities in development. Learn and apply agile or traditional methodologies depending on the project context. What we need to see from you What We Expect From You: We expect the intern to support the identification and documentation of business needs, serving as a bridge between users and the technical team. Your role will be key in understanding processes, drafting functional requirements, and validating solutions, while strengthening your analytical, communication, and teamwork skills. Strong communication and interpersonal skills Tolerance for frustration and openness to feedback Autonomy and proactivity to take on continuous learning challenges What We Offer: We train you to take control of your career! International projects and a multicultural team Mentorship and professional development Great office environment: all-hands meetings, culture team activities, and more Apply now and we’ll be in touch with you very soon! Job Function People & Culture