Dealership:L0183 BMW of Monterey BMW of MontereyService Coordinator / Service BDC Representative We are looking for a detail-oriented Service Coordinator / Service BDC Rep to support our busy automotive service department. This role handles phones, scheduling, RO creation, and follow-up tasks to keep daily operations running smoothly. Compensation & Schedule + Pay: $21.00 – $25.00 per hour (depending on experience) + Schedule: Tuesday–Saturday (Sunday & Monday off) Responsibilities + Answer service calls and schedule appointments + Open and book Repair Orders (ROs) in CDK + Follow up on warranty items and assist with remote key reads + Support service advisors with documentation and coordination Qualifications + Automotive service department experience preferred + CDK experience strongly preferred + Comfortable with high call volume and multitasking + Detail-oriented with strong follow-through We offer best in class industry benefits: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The hourly range for this position is $21.00 - $25.00. The actual pay offered may vary depending on skills, experience, job-related knowledge, and location. .