Dealership:L0702 Audi Millburn Millburn Audi Do you have a knack for providing outstanding customer service? If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! Business at Millburn Audi is better than ever, and we need an additional BDC Admin/Appointment Coordinator for our Service Department to help us keep up with increasing demand to fulfill our customers’ needs. In this vital role, you will communicate with our Service Customers to make sure that their vehicles are scheduled for maintenance. As a Business Development Representative for our Service Department, you will be an important point of contact and an integral part in ensuring customer satisfaction and retention. Pay Rate: $18 to $20 (Depending on Experience) Schedule M-F 8:30am to 4pm (No Weekends) What will you be doing? + Answering inbound phone calls, and tend to customer needs + Scheduling and setting appointments for Service + Reaching out to customers whose vehicles are due for service + Follow up via phone, email, and text + General administrative duties, as assigned + Maintain outstanding phone etiquette + Provide a best-in-class customer experience Who are we looking for? + Polished, professional, and customer-focused + Ambitious self-starter + Ability to present information in a clear and professional manner + Strong time management skills + Computer proficiency What do we offer? We offer an amazing work environment, beautiful, state-of-the-art facility, outstanding earning opportunity in addition to industry-leading compensation and benefits! + Tremendous Earning Opportunity + Supportive Management Team + Fortune 500 Company Offering Outstanding Career Advancement + Health, Dental, Vision and Prescription Plans + Paid Holidays & PTO + Company-paid Short- and Long-Term Disability + Company-paid Life Insurance + 401(k) Retirement Plan with Employer Match + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs The hourly wage range for this position is $18.00 to $20.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/ High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.