Welcome page Returning Candidate? Log back in! Applications Support Analyst Job Locations US-CO-ENGLEWOOD ID 2026-187231 Line of Business Amerita Position Type Full-Time Pay Min USD $75,000.00/Yr. Pay Max USD $95,000.00/Yr. Our Company
Amerita
Overview
The Application Support Analyst is responsible for the support, configuration, and ongoing optimization of clinical and pharmacy application functionality used within the Home Infusion business. This role serves as an IT liaison between clinical, pharmacy, and operational stakeholders and third-party application vendors. The analyst ensures system stability, supports new functionality, and partners with end-user subject matter experts (SMEs) to deliver reliable, compliant, and efficient clinical application solutions. The analyst will also work closely with data engineers and Power BI developers to resolve data quality issues.
We Offer:
• Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts
• Supplemental Coverage – Accident, Critical Illness and Hospital Indemnity Insurance
• 401(k) Retirement Plan
• Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability
• Employee Discounts
• Tuition Reimbursement
• Paid Time Off & Holidays
Responsibilities Provides day-to-day application support for the organization’s Home Infusion clinical and pharmacy systems, CPR+ or CareTend experience strongly preferredAdministers, configures, and maintains third-party clinical and pharmacy applications to support business and patient care workflowsTroubleshoots application issues, perform root-cause analysis, and coordinate resolution with vendors, internal IT teams, and end-usersManages application upgrades, patches, and releases, including impact analysis, test planning, execution, and post-release validationPartners with clinical, pharmacy, and operational SMEs to gather requirements, evaluate new functionality, and support application enhancements and customizationsActs as a liaison between the business and vendors to review system capabilities, request enhancements, and track issue resolutionSupports system integrations and data flows between clinical/pharmacy applications and other enterprise systemsDevelops and maintains application documentation, including configuration details, support procedures, and release notesParticipates in change management activities to ensure smooth adoption of new features and system updatesIdentifies and investigates data quality issues, partnering with technical teams to resolve discrepancies and improve data reliabilityEnsures applications are supported in alignment with regulatory, compliance, and security requirements relevant to pharmacy and clinical operationsProvides day-to-day application support for the organization’s Home Infusion clinical and pharmacy systems, CPR+ or CareTend experience strongly preferredAdministers, configures, and maintains third-party clinical and pharmacy applications to support business and patient care workflows Qualifications Bachelor’s degree in Information Systems, Healthcare Informatics, Pharmacy, Nursing, or an equivalent education and work experience.3–6 years of experience supporting healthcare, clinical, or pharmacy applications in an IT application support or analyst role.Hands-on experience supporting third-party/vendor-hosted applications, including system administration, configuration, troubleshooting, and vendor coordination.Experience working with clinical and/or pharmacy workflows; Home Infusion experience strongly preferred.Strong knowledge of clinical and/or pharmacy application support practices, including administration, configuration, troubleshooting, and ongoing maintenanceWorking knowledge of pharmacy and clinical operations, with the ability to understand and support Home Infusion workflows.Ability to analyze application issues, identify root causes, and coordinate resolution across vendors, internal IT teams, and business SMEs.Experience supporting application release management activities, including impact assessment, test planning, execution, and post-release validation.Ability to translate clinical and operational requirements into technical solutions and system configurations.Percentage of Travel: 0-20%Driving Position: No
**To peform this role will require frequently sitting, and typing on a keyboard with fingers, and occasionally standing, walking, bending, reaching, climbing (stairs/ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**
About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X.
Salary Range USD $75,000.00 - $95,000.00 / Year