Work Schedule
Standard (Mon-Fri)Environmental Conditions
Laboratory Setting, Office, Will work with hazardous/toxic materialsJob Description
How will you make an impact?
This opening is for a highly qualified and self-motivated individual to support our latest generation LC-MS instrumentation as a Field Application Scientist, with a strong focus on Orbitrap technology. As a member of the Thermo Fisher Scientific North Americas application support team, the candidate will work within a multi-disciplinary matrix team that includes regional sales representatives, marketing and service professionals, product development scientists, and engineers. Primary responsibilities will be to support the commercial field sales team by providing support for the newest Orbitrap technology, focusing mainly on the large molecule mass spectrometry market with an emphasis on proteomics and biopharma applications. The support will mainly be at customer sites within Canada and focus on rapidly jump-starting customers for future success. Additional responsibilities may include providing pre-sales support to our commercial sales team both virtually and at customer sites to position them for successful wins.
What will you do?
Provide pre- and post-sales technical and application assistance in response to customer enquiries (both internal and external), including education, training, on-site visits, and remote/virtual support.Build new customer advocates from newly completed sales.Prepare and present technical seminars to existing and potential customers, either as part of the sales process or at organized events.Deepen and broaden Thermo Fisher Scientific’s customer relationships with key scientific and educational leaders.Assist in developing insightful content; examples include company hosted websites, videos, seminars, applications reports, eLearning material, etc.How will you get here:
5+ years of related experience with a bachelor’s degree in a related field is required or 2+ years of related experience with a master’s or PhD is preferred. Equivalent work experience will be considered.3+ years of hands-on LC-MS experience.Experience with qualitative and quantitative proteomics LC-MS workflows (e.g. label free quantitation, TMT, PTM analysis and discovery proteomics) and associated sample preparation techniques.Experience with software packages such as Proteome Discoverer, Biopharma Finder, and Skyline would be valuable.Previous work with intact proteins and oligonucleotides is an asset.This position requires extensive contact with customers and therefore outstanding verbal and written communication skills are required.Proficiency in English and French is required.A consistent track record to work independently and a strong work ethic is critical.Ability to travel up to 75% mainly within Canada with occasional international trips, mainly to the USA.