The ideal candidate for this role will be someone that is very keen to build knowledge and driven to seek exposure to multiple facets of broadcasting.  They will be highly self-motivated and enjoy a dynamic fast paced environment that places a very high emphasis on teamwork and collaboration across multiple disciplines.

Responsibilities:

Travel to customer sites for installation, maintenance, and upgrading of systems, including both hardware and software components.Provide on-site and remote technical support to ensure successful deployment and operation of products.Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight.Act as a liaison between customers and internal teams, especially sales and engineering, to communicate feedback and identify potential business opportunities.Document service activities, system performance, and customer feedback in a clear and timely manner.Support technical training and onboarding for customers when needed.Travel to US-based customers as neededProvide other duties as assigned and adhere to company policies and proceduresRequirements:Must be a US CitizenEducation in Electronics, Electrical, Computer Science, Computer Engineering or related disciplineBe results oriented, self-motivated, and a team playerStrong analytical, research, and problem-solving skillsStrong computer science fundamentals (logic & discrete mathematics, algorithms, data structures)Position may require candidate to meet eligibility requirements for security clearance

What we offer:

Competitive total compensation packageComprehensive Benefit PlanCompany contributed 401k PlanWork-life balanceCareer progressionCasual work environment

About Evertz:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.