Site: Mass General Brigham Health Plan Holding Company, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary
The Applications Analyst must have software development experience and should be able to follow design principles and coding/best practices for development. Should be able to work in cross functional project teams and follow SDLC processes. A good hands on experience with development tools such as Visual Studio, C#.NET, Microsoft SQL Server 2008R2, T-SQL and SSIS are essential for this role.

Primary Responsibilities
Include writing T-SQL in SQL Server and SSIS packages, which support the Vendor Interfaces. Analyze business and system requirements, including impact analysis on existing systems, to develop systems specifications. In partnership with the business units, design, prepare and execute unit test plans for application upgrades and enhancements. Perform analysis on systems and processes to become a subject matter expert, in order to help and support the business units. Data analysis entails understanding the flow of data and its interdependency among QNXT core modules such as Member - Enrollment and Services, Claims Processing, Provider Relations, Clinical Systems and Finance. - Track and monitor problem tickets to insure timely resolution - Communicate status and escalate issues as needed. - Identify and resolve problems related to business processes and applications. - Coordinate and/or perform change and revision management to ensure inter-operability of systems. - Anticipates and meets, or exceeds, internal and/or external customer expectations and requirements; establishes and maintains effective relationships with customers and gains their trust and respect. - Assist in requirements gathering with end users to clearly define information needs and translate those requirements into technical specifications - Participate in change management, Disaster recovery and production Support operations. - coordinate technical Support and software upgrades with in-house staff and outside vendors to ensure all applications are performing effectively.

Essential Functions
-Design, develop, and maintain software applications for the healthcare business requirements using ETL/SQL Code.

-Lead requirements gathering from stakeholders and translate them into technical specifications.

--Deliver high quality, efficient solutions to meet technical standards and industry best practices.

-Oversee completion of and be accountable for finalized solution documentation and technical specifications.

-Oversee testing and debugging of applications to ensure that they are free of errors.
-Analyze effectiveness of existing technical and business solutions; develop and implement strategies to improve those solutions.

-Stay up-to-date on the latest trends in healthcare technology; incorporate trends into projects.
-Research technical issues and system maintenance methodologies.
-Participate in team design sessions and contribute options and solutions Produce and support product documentation.

-Participate in ETL Quality circle discussions to explore, discuss, and arrive at efficient solutions and best practices.

 

Qualifications

Education
Bachelor's Degree Information Systems preferred

Licenses and Credentials

Experience
experience in the development, support or operation of software applications, preferably in a healthcare setting 3-5 years preferred

Knowledge, Skills and Abilities
- Experience with the development, support, or operation of software applications in a healthcare setting.

- Knowledge of SQL Server and Integration Services
- Knowledge of the workflows and operations supported by the software application(s).
- Strong oral and written communication skills.
- Demonstrated analytic and problem-solving skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
- Knowledge of Microsoft Office 365 and other popular office productivity solutions.

 

Additional Job Details (if applicable)

 

Remote Type

Remote

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$92,102.40 - $134,056.00/Annual

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.