Job Description This is a fully remote position, and will be working Monday – Friday, 8-5pm Hawaii timezone. Therefore need to be located in Hawaii. They need to have highspeed internet and equipment since this will be a remote position. They will be responsible for reviewing applications in a timely manner and entering data into a system. They need to have experience with call center software and will be using it daily. Responsible for answering calls and escalating calls. Responsible for reviewing applications and ensuring that they are completed correctly, and if not walking through the correct application process. Training will be provided on the correct way to apply and what to look for when reviewing. This requires great attention to detail, experience working in a fast paced environment, and reliability. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • Must live and work Hawaiian time zone • Experience using phone support/call center software (five9, zendesk, etc) • 3+ years Data Entry experience or Call Center Experience (multitasking - taking information over the phone and entering into a system) • Bachelor’s degree preferred or Highschool diploma + 3 year’s relevant work experience • Experience with reviewing documents/ applications/ eligibility information/claims • Excel experience • Active listening skills and great communication • Attention to detail and organizational skills • Reliable • Experience working in a remote or hyrbid setting - self sufficient