Job Description
The successful candidate will be responsible for providing technical application support, training, and product overviews to meet the needs of the sales force, internal teams, and external customer inquiries.
ResponsibilitiesManage and resolve application-related inquiries from customers, internal teams, and end-users.Address technical questions regarding the operation and functionality of products.Support pricing inquiries for inside and outside sales teams, distributors, and sales representatives.Collaborate with Global Product Management, Centers of Excellence, and Portfolio Managers to translate customer needs into product requirements.Assist in research and compliance reviews for products.Provide product training for new employees and internal/external sales channels as needed.Develop and maintain technical content for datasheets, price lists, catalogs, and installation/operation manuals.Create tools to aid inside sales with product information.Represent the company at industry trade shows and support technical inquiries.Support engineering teams in assigned duties.Stay updated on product applications, business operations, and industry standards.Perform additional technical support tasks and ancillary duties as required.Essential SkillsBS Degree or equivalent in Mechanical Engineering or related field.Experience in a manufacturing engineering type of knowledge.Strong knowledge of mechanical systems such as load cells, strain gauges, and pressure sensors.Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).Strong communication and customer interaction skills.Additional Skills & QualificationsExperience with CRM or Engineering Software.Experience in a customer-facing role.Strong organizational skills with the ability to manage multiple priorities.Work Environment
The position is based in an office setting at Lewis Center. The company boasts a very modern and clean facility with a smaller, family-feel environment. Employees have the flexibility to work from home 1-2 days a week, based on performance. The role includes up to 20% travel with the Sales Team for customer site visits.
Pay and Benefits
The pay range for this position is $70000.00 - $83400.00/yr.
This company offers a comprehensive benefits package to its employees, including health and financial benefits, as well as perks focused on work-life balance and professional development. Key benefits include health, dental, and vision insurance, 401(k) with matching, paid time off, and parental leave. Additionally, employees may receive professional development assistance, tuition reimbursement, and access to employee assistance programs.
Here's a more detailed breakdown:
Insurance & Financial:
Health Insurance: company offers health insurance plans, with some former employees on Glassdoor reporting a high quality of coverage in the past.
Dental and Vision Insurance: Dental and vision coverage is also provided to employees.
401(k) with Matching: A 401(k) retirement plan with employer matching is a standard benefit.
Life Insurance: Life insurance is typically included in the benefits package.
Other Insurance: Short-term and long-term disability insurance may also be offered.
Flexible Spending Account (FSA) and Health Savings Account (HSA): Employees may have access to these accounts for healthcare expenses.
Workplace Type
This is a fully onsite position in Lewis Center,OH.
Application Deadline
This position is anticipated to close on Aug 15, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.