**Introduction** In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. **Your role and responsibilities** * As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation **Required technical and professional expertise** * Minimum 12+ Years of experience. * Need D365 CRM architect with copilot experience is must * Service Area- Digital Adoption and Identity (Omni-channel) * Marketing D365 & Knowledge of the marketing functionality including - **Marketing area is expanding, and knowledge of this segment will be a highlight** * Segments, Triggers, Email Creation Knowledge to extend them through multiple connectors - **esp.. HTML Coding (will be a big plus not a deal breaker though **Preferred technical and professional experience** * API Knowledge, Plugins/Actions/Custom Workflows,DevOps,User Story Writing, Acceptance Criteria Writing, Task Management * Customer Journeys, Power Automate, Knowledge of basic flows (Dataverse connector), * Bonus Skills- Any knowledge of ForgeRock, Apigee IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.