Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.** As a Fortune 5 business, we're one of the world's leading healthcare companies. There are no limits here on the resources you'll have or the challenges you'll encounter. We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we're on the constant lookout for fresh talent to join our expanding teams. The application Analyst is responsible for the gathering, interpreting, and utilizing of complex data to maintain stable operations and ongoing improvement of IS Applications. These systems may include, but are not limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a multi-disciplinary environment that requires excellent communication skills and problem-solving abilities. The IS Analyst design system components, write specifications, define solutions, perform system build and create system level documentation. _Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny and telecommuting from a home-based office in a hybrid work model._ **Primary Responsibilities:** + Responsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations + Responsible for assisting with system troubleshooting, implementations, and software updates + Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when applicable + Coordinates tasks departmental/interdepartmentally to support non-clinical applications + Works in a multidisciplinary environment to help maintain a stable and functional software application + Develops, follows, and keeps updated documentation on support of the system as well as adheres to change management procedures + This position has an on-call rotation schedule that requires immediate off-hours response + Actively maintains education and cross-training on all departmental areas of expertise _You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._ **Required Qualifications** **:** + Bachelor's degree (or higher) in Computer Science, Software Engineering, or equivalent + Proven IT experience + Understanding of operational workflows supported by applications + Epic experience for flow and system testing **Preferred Qualifications:** + Experience with requirements gathering & project documentation + Understanding on automation testing (including flows in Epic, Epic certification NOT required) + Project management experience + Agile experience and ISTQB certification. + Experience with ForgeRock is a must and DevOps **Soft Skills:** + Communication/collaboration/team skills + Critical thinking and analysis skills + Experience learning new applications and adapt quickly when given new assignments **Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.** _All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._ _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2023 Optum Services (Ireland) Limited. All rights reserved._ \#RPO