Job Title: Applicant Success Manager

Location: Austin, TX (Hybrid – Partial Onsite)

Work Schedule: 4-day workweek (10-hour shifts) | Sunday–Wednesday

Shift Options:

7:00 AM – 5:30 PM CST11:00 AM – 9:30 PM CSTOverview

We are seeking an Applicant Success Manager to join a rapidly growing program focused on building partnerships with small businesses. In this role, you will engage with prospective partners, guide them through the application process, and ensure a positive onboarding experience from start to finish.

This is an excellent opportunity for someone with a background in customer success, sales support, or account management who enjoys working in a fast-paced, people-focused environment.

Key ResponsibilitiesConduct warm outreach calls to interested prospective partnersManage and prioritize inbound leads to ensure timely follow-upGuide applicants through the application and onboarding processServe as the primary point of contact for applicants, answering questions and providing supportAssist candidates through each stage of the funnel from interest to activationCollect and review required documentation for onboardingCollaborate with internal teams to ensure all program requirements are metMaintain accurate records and updates within CRM systemsRequired Skills & Experience2+ years of experience in:Customer SuccessAccount ManagementSales Support or similar client-facing rolesStrong customer service and communication skillsExperience working with CRM tools (Salesforce preferred)Ability to manage multiple leads and tasks simultaneouslyPreferred QualificationsExperience with onboarding processesbackground in sales or partner developmentStrong organizational and multitasking abilitiesDetail-oriented with a customer-first mindsetWhat You’ll GainExposure to a high-growth program supporting small businessesHands-on experience in sales support, onboarding, and customer successJob Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $26.50 - $26.50/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n
• Medical, dental & vision\n
• Critical Illness, Accident, and Hospital\n
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n
• Short and long-term disability\n
• Health Spending Account (HSA)\n
• Transportation benefits\n
• Employee Assistance Program\n
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 29, 2026.

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\nAbout Aston Carter\n\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

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Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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