Overview Oncology Informatics Analyst Application Staff Full Time, 80 Hours per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region’s top-performing healthcare network with 10 hospitals (http://www.covenanthealth.com/hospitals/) , outpatient and specialty services (http://www.covenanthealth.com/services/) , and Covenant Medical Group (http://www.covenantmedicalgroup.org/) , our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. Application analyst for our Oncology Informatics team. Will support the following areas. Clinical Oncology experience is highly desired. Medical Oncology 7 clinics and 1 satellite Radiation Oncology 6 centers (Mosaiq and Linear Accelerators) Infusion services 7 clinics Ambulatory Infusion Services 2 departments Thompson Patient and Family services Social workers and Dieticians Thompson Clinical Trials and Trials nurse and coordinators Thompson Nurse Navigators Thompson Genetics Counseling Thompson Business Office Thompson Proton Therapy Center Position Summary: Under general supervision, responsible for defining, implementing, and supporting software applications, and interfacing with end-users and other IT groups to identify and resolve application issues. Recruiter: Suzie McGuinn || apply@covhlth.com Responsibilities + Act as interface between the user, vendor, and systems programming and operations. + Ensure that IT applications are functional, available, and meet organization standards and end-user requirements. This includes testing software to ensure proper operation and freedom from defects and verification that software functionality meets vendors and/or internal documentation. Determine root cause of application problems, coordinate solutions among appropriate teams, and document resolution. + Devise improvements to current procedures and develop test models of possible future configurations. Create test plans & scripts. + Perform workflow analysis and recommends quality improvements. + Train the user and/or other IT staff in the interpretation of information systems features and functions, reports, system capabilities, and limitations + Maximize IT investment by researching user requirements then educating users on relevant features and functions and limitation of system. + Interface with user community to understand their security and business needs and implement solutions to accommodate them. + Ensure that user community understands and adheres to necessary procedures to maintain security. + Recommend standard policies and procedures for providing routine service. + Coordinate operations of assigned applications (including interface processing) and assist with special processing (such as year-end). Assist in operations scheduling. + Other duties/projects as assigned. Qualifications Minimum Education AS in computer-related field or equivalent combination of education and experience Minimum Experience Minimum of five (5) years Information Systems or relevant functional area. Requires demonstrated understanding of technical computer operations in a client/server environment (for assigned applications). IT Project management experience preferred. Licensure Requirement Professional/clinical licensure (RN, ARRT, etc.) may be required based on assigned applications. Apply/Share Job Title APPL ANALYST STAFF ID 4356830 Facility Covenant Health Corporate Department Name IT CLIN ANCILLARY SU